Frank Fletcher Honda is Northwest Arkansas' premier Honda dealership for new vehicles, pre-owned vehicles, and Honda service. It is a back-to-back-to-back Honda President's Award winner for providing an exemplary sales and service experience. Customers report the best experience ever purchasing a car, describing the process as quick, efficient, and hassle-free without endless offers or upselling. Sales staff are extremely helpful, knowledgeable, responsive, and make the process easy. They are described as going above and beyond, providing wonderful customer service, great help, and a level of care that brings customers back repeatedly. The team works to get customers into exactly what they want and is accommodating. Staff are patient and supportive, especially with those unfamiliar with modern technology, taking extensive time to explain safety and infotainment systems. They provide recommendations and continue working with customers after the sale to ensure understanding. This includes demonstrating safety technology on actual roads. The treatment makes customers feel not just like clients but valued human beings, leading to strong recommendations for both the dealership and its staff.
