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January 2024 by Amy Lane
I purchased the 2024 Honda Odyssey Sport. Rick Sisemore helped me and made the purchase effortless. He replied very quickly to all of my questions. I highly recommend Frank Fletcher Honda and Rick Sisemore!
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January 2024 by Robert Starek
Fletcher Honda is a great place to do business at. I have bought many vehicles over the years from them.The sales associates are always courteous and always ask how they can help. I have never felt pressured to buy. Over the years I have worked with Tyler. He works with you to make sure you are getting what your looking for.The service department is top notch and it is easy to get appointments for service. You show up for your appointment time and I have never had to wait long for them to complete the service.Great place to do business!
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December 2023 by Chris Knudson
Bought a used truck, in such good shape, it was hard to tell it was used. No one pursued me- just asked if I needed help. Jeff found what I was looking for, and let me examine the truck all I wanted. He is great to talk to, and talks straight, with no pressure or expectations. James in finance was good to work with also. He worked out a rate that was better than expected, and a great extended warranty. It all made buying a truck, a genuinely good experience.
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December 2023 by Marshall Conner
Exceptional experience! Our interaction with Scotty was refreshingly different - not pushy at all! He seamlessly catered to our needs, making the entire process smooth and stress-free. His friendly demeanor and utmost professionalism created a comfortable environment, ensuring every requirement was met effortlessly. Highly recommend his service for a pleasant and hassle-free car buying experience!"
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December 2023 by Jennifer Mauldin
Had a wonderful experience. I knew exactly what I wanted and Ken was great to work with. He was very knowledgeable about the vehicle, knew all the tips & tricks for all the bells & whistles. It’s been many years since I bought a new car and they made the process smooth and easy!! Go see Ken at Fletcher Honda!
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December 2023 by Scott L
I recently had the pleasure of working with Rick Sizemore at Frank Fletcher Honda, and I can confidently say it was a five-star experience. Rick's professionalism, knowledge, and friendly demeanor made the car-buying process enjoyable and stress-free. He went above and beyond to ensure I found the perfect vehicle, and his attention to detail was exceptional. If you're in the market for a new car, I highly recommend reaching out to Rick at Frank Fletcher Honda. Top-notch service!
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December 2023 by Beautifully Done Trish Whitsell
Dan Bond made our experience amazing. Especially after dealing with other car sales associates on different car lots. I highly recommend going here and asking for Dan (Especially since they pay $100.00 to you for every person that says you sent them to them ...Trish Whitsell sent you?) But for real, it was an overall great experience.
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December 2023 by Dani
Fantastic experience purchasing my vehicle with Tyler Katz. Communicated well throughout the entire process, was very courteous and highly professional! THANK YOU!
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October 2023 by Liz North
I have been a customer of the Fletcher Honda dealership (Bentonville location) for over ten years now. I keep coming back because of their high standards of service and integrity.Joe Kroeger has been so easy to work with these past few days in purchasing my new Honda. He was cheerful, courteous, respectful and transparent in the deal we made on my new car. I had some unique circumstances and he helped me work through those.Also, Kevin in service is always wonderful to work with when I have my car in for routine maintenance or when it’s having problems. I sense that he sincerely cares about customers and works hard to help resolve car issues. Five stars here ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Bill Blackshear
In my 76 years, I have purchased many cars with both good and bad experiences.Rick Sisemore provided me with the best experience I have ever had! He listened and truly cared—a rare treat in todays marketplace. I am SO glad I purchased my Passport from Fletcher Honda. I wholeheartedly recommend and endorse Rick!!Another employee, Chris Olsen, in the Finance Dept also provided exceptional service. He provided the paperwork and explanation needed to finalize the sale. Excellent job!
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October 2023 by Patti Bennett
You cannot go wrong with Frank Fletcher Honda! Best salesperson ever is Joe K. He will take time to answer all your questions. He follows up, but is not pushy. He listens and provides advice - this is not our first experience buying a car from Frank Fletcher and Joe and it will not be our last! Thank you
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October 2023 by Brayten Grattan
Took my 2022 Honda accord with 10,000 miles to get serviced They changed the oil and rotated the tires. While rotating the tires they nicked the rims in several places. I spoke to the manager and he instantly comes out telling me his team definitely didn’t damage my wheels. And they were already that way! He also informed me it had to be the dealer who serviced my car before. It’s hard to miss a giant chunk out of my wheel. I would give this dealership a 0 star if I could! Poor vehicle service and customer service!
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October 2023 by Kristie Cupp
Had the BEST experience today! Erik Price was spectacular. I had an idea what I wanted and he helped guide me in my choice. He made the process fast and enjoyable. He was very knowledgeable and never made me feel pressured. I bought the perfect car for me and my family and I am so thankful to have had the pleasure of working with Erik!
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September 2023 by Brayten G.
Took my 2022 Honda accord with 10,000 miles to get serviced They changed the oil and rotated the tires. While rotating the tires they nicked the rims in several places. I spoke to the manager and he instantly comes out telling me his team definitely didn't damage my wheels. And they were already that way! He also informed me it had to be the dealer who serviced my car before. It's hard to miss a giant chunk out of my wheel. I would give this dealership a 0 star if I could! Poor vehicle service and customer service!
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September 2023 by Lauren M.
I had just moved to the area in March with my 2017 Civic; it never gave me any issues until my AC stopped working one day (in the middle of the summer!). I had a recently had a bad experience with another NWA Honda Dealer that made me very hesitant to call Frank Fletcher. However, I'm so glad I did. Kevin was extremely helpful and patient with me, and told me to bring the car in right away- understanding the severity of my concerns. He was able to help me with a warranty extension issue on the car in a timely manner and pointed me in the right direction with contacting American Honda customer care to issue a refund. It was very refreshing to have such a great customer service experience that spanned further than just fixing my car and sending me on my way. I will definitely be taking my car back in the future for further concerns.