-
October 2023 by Thomas Stringfellow
If this is the Ifix on Walton, I called about my phone yesterday, I got a screen replacement from here some odd months ago, the bottom right of my screen became loose about 6-8 weeks later, it slides out of being attached quite often. At first when I’d push it back in it would stay a while and I wouldn’t worry about it but now it’s more of an issue. I spoke to a woman who told me I dropped it and will have to buy another 120 dollar screen from them. Didn’t ask to see it, didn’t ask to reattach the screen, didn’t build customer trust or reoccurring visits with me. As a local Arkansan, I will not be using your store again. Called around and someone said they could easily make sure my screen stay in place.In responseI called this business, told the issue I was having, without seeing the phone you told me I’d have to buy a new screen. You told me I dropped my phone which I hadn’t and you told me if I wanted it fixed I should’ve had it done within 2 months which I wasn’t informed of when I used this place. I responded again I’m not sure because my screen is fine and works fine it just becomes loose sometimes in which you doubled down on it being dropped and broken and that I needed another screen and finally at the end of the call you said you’d need me to bring it in, which at this point I don’t trust anything you’ve said because you’re telling me I’m going to have to spend 120 dollars upfront without knowing the issue. You were aggressive to me on the phone and in response to my issues with your company. I did not “lie” and your attitude is terrible.
-
September 2023 by Thomas S.
I got my screen replaced here, the bottom right corner of my screen disconnected about 6-8 weeks after I got it replaced, called back to see if they could just reinstall the bottom corner again. The woman spoke to me very matter of fact, told me I dropped my phone and said I'd need another screen replacement and to spend another 120. Will not be using this place again, customer trust is gone.
-
August 2023 by Tim Dougherty
Fast and on-time. The iPhone battery was OEM, so they say. Seems fine so far.
-
August 2023 by abi killion
iPhix has fixed multiple issues on my phone. (Battery replacement, screen replacement..) Each time the experience was high quality, timely, and well priced! They are very professional.
-
July 2023 by 晓惠
A few days ago, the charging socket of my mobile phone was flooded, which sometimes caused the phone to not charge properly. I took it to their repair shop to repair it. They said that as long as the new charging socket is replaced, it can be used normally. It is recommended that I replace the battery together because I have been using this mobile phone for two years, and the battery My mobile phone is iphone 12 pro max) I accepted them to replace my battery and the charging socket of my mobile phone. In addition, my mobile phone was not damaged, but when they helped me fix my mobile phone, the next day, the mobile phone could not turn on and could not be used normally. At first, it was just a very The small problem is that I can't turn it on now, so I have no choice but to go back to their repair shop again. I want to know why my mobile phone can't be turned on. They took my phone to repair it again. About three hours. I received their call when I got my mobile phone again, they replaced my original display. The screen is my secret. They didn't tell me to change my original display screen. They just informed me that my mobile phone could be turned on. When I got home, I was very angry because they lied because my display screen was not broken. Why should I replace it? Why didn't you tell me after the replacement? I called them again. They just told me that they had indeed replaced my mobile phone's display screen. I consulted the reason. They didn't want to say it. They told me perfunctorily that it may have accidentally broke my display screen in the process of repairing the phone. My original display screen was original. Now they have changed it to a pirated display screen. If I didn't ask them, they didn't plan to tell me about replacing the display screen. Originally, my mobile phone could be exchanged for $460, and now it's worth $200. I'm really angry that a repair shop with such a high score lied and deceived consumers. I don't need any feedback. I just want to expose it. The cause and effect of this matter, real evaluation!!!
-
July 2023 by John Schlaefflin
Daniel was very helpful fixing my phone. Great service and prices. Definitely check out this shop if you need a new phone or repairs.
-
June 2023 by Sara Folkins
Just moved to the area n I am ecstatic to find ¡Phil ¡Phone & ¡Pad!! Reasonable Honest Knowledgeable I will go no where else. The only way somebody could give them a bad review would be if they mixed up the locations. Cannot say enough good things!!
-
June 2023 by TömaHawk
Sent our iPad to get the charger port replaced and a new battery, bill was around $300 and it still don’t work, charger port was back to not working in less that 5 hours and it don’t charge or hold on to power any better, obviously nothing was replaced , also it was filthy when we came to pick it up
-
June 2023 by Raunak Garg
My iPhone blacked out and iPhix did a quick soft reset and voila. They didn’t ask for a penny. Super friendly and just very welcoming. Definitely recommend:)
-
June 2023 by Joseph Clenney
This place fixed my son’s Xbox One and cleaned it inside and out. It’s like new. Their service is expert and their prices are very reasonable.
-
May 2023 by Britney Cook
I had an older phone that was at the store for repair, and I admittedly forgot about it for over 30 days. When calling to check in, was told that anything over 30 days is recycled. I told the lady that it would have been nice for some sort of notice, she rudely said “there are literally 5 signs in your face in the store.” And then hung up on me.I clearly do not work in the store, and did not see the signs when I dropped the phone off. Yes, that’s on me and I get that what’s done is done. But some sort of friendliness or customer service would have been nice. Kindness goes a long way! This store obviously doesn’t care about repeat customers or their reputation. I do not recommend.
-
April 2023 by Narsing Rao
One of the best in Bentonville, for any Apple products as they call out its the best place to expect a prompt update. I would encourage whoever has any apple products related query they can rely on this store.
-
February 2023 by Scott White
Stopped in n this morning on the way to work, thinking my screen protector and screen were both damaged. Was pleasantly surprised to be informed that it was just the screen protector and walked out with a new one installed for a great price in under 20 minutes. Excellent service. I will definitely use them again in the future if the need arises.
-
February 2023 by Bob Miller
Daniel was very knowledgeable and proficient, and provided timely repairs to my iPhone XR. I would definitely recommend iPhix!
-
January 2023 by Amy Joyce
Awesome shop and can fix the most challenging situations and make it look new. Really great communication and gets the work done quickly. Highly recommend!
