Mailbox Centers in Bentonville, AR

“The small sign in the window, “customer service practiced here” is not just a statement, it has shown to be a company philosophy! We have used Pakmail for two large shipments of personal belongings from Arkansas to Germany. Whether the objects were very valuable, or if the only value they had was sentimental, whether made of bone China and glass, or of metal and rock, Keith and his Team Jose´ packaged everything with thought and the utmost care. We did not know it was even possible to mail such a wide range of items. Yet Pakmail organized the shipments and logistics for us, gave an accurate price quote, completed the necessary paperwork, and did the most amazing job on packaging and custom palletizing/crating everything. They exceeded our expectations by staying in contact with us through the customs clearance, all the way until the shipments arrived in perfect condition at our doorstep. Thank you, Keith and Team Jose´! It has been a pleasure. You might be surprised what else we may come up with to have shipped.”

“My experience was good. Today is a crazy fay for UPS/Amazon shipping (2/1/23.). It's the Deadline for Amazon Christmas returns...following two snow days! But my experience was good. Line moved quickly. Staff working efficiently and productively together while dealing with stressed people trying to figure out their returns. Only suggestion is perhaps having whoever is shift manager occasionally greeting customers, making eye contact, and giving instructions to help line move efficiently. The crew did well but appeared to be operating without a strong leader to keep telephone and in-person customers confident in the process. When your workers are working hard, having leadership present is critical on a day like today.”

“2/20/2024 - There were two people in front of me when I stopped to drop off. The young man working was very courteous and helpful with each customer's situation. He reminded me that a receipt would have the tracking number on it. I wish I would have gotten his name but I wanted to acknowledge this young man's job well done.”