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November 2023 by Pamela Shea
Andy my service advisor does an excellent job. He is very helpful in recommending services for my vehicle knowing that we want to keep my vehicle that is 8 years old. I never feel high pressured to do any services. I highly recommend getting any service done at this facility.
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November 2023 by Mariano Perez
Had an amazing experience! Jesus Beltran was very helpful with answering all my questions regarding the vehicle I was looking at. Also very easy transaction with financing. Thank you and definitely will be buying my next vehicle with Mclarty GMC again .
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November 2023 by Dave Snow
Setting appointment was easy. Everyone was friendly and they told me what the cost would be upfront before service. Denver took care of me when I checked in and he kept me posted. Very good customer service.
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October 2023 by Charles Penrow III
Was in town visiting friends and needed an oil change and other services for my 2021 GMC Sierra Denali. Your service team was able to get me in when needed and took excellent care of my vehicle. Services were done as quoted and the team awesome to deal with. I will definitely be keeping your dealership in mind for future visits to NW AR and recommend your dealership to others. Thanks!
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October 2023 by Andrea Diaz
Poor communication and knowledge of vehicles. Was misinformed of what features came with vehicle. I was told that adaptive cruise control was a standard option, then when i asked after sale was told it was not equipped. Oil life was at 14% when we left, salesman was checking on it to ensure it was an error of resetting the sensor. It wasn’t. The vehicle also had open recalls, so had to be taken in the next week. When we did for the recalls and oil change, service tried to charge for the oil change then said it would be our first free one. Reminded them that this did not count as my “one free oil change.” I’m sure when we go back for the 2nd service we’ll have this same disagreement again. Additionally I was told there were 2 key fobs, then finally told after 10 days that there was only 1. Overall it has been a disappointing experience to say the least. Only 1 person in the dealership seems genuinely helpful. It appears and feels that all the others are trying to say whatever gets us out the door fastest. We’ve spent far more time at the dealership than we care or have the free time to, especially after the sale of the vehicle was finalized.
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October 2023 by Devan
Please be advised: Do not buy a used vehicle from McLarty Daniel, and do not trust salesman Henry H.!I bought a used vehicle from them with 133k miles. I was told before purchasing the vehicle that it had been throughly inspected.Now three months, 3k miles later I have been told by two independent mechanics that a full engine replacement is needed. Both shops have confirmed that the issues would have been known by any credible shop at time of purchase. This info was not disclosed to me.It turns out McLarty Daniel’s definition of “inspected” is just giving it a glance by one of their guys. It was never formally inspected after all despite this being told to me.If you’re thinking about purchasing a vehicle here, do yourself a favor and stay far away!
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September 2023 by J. Buck
I have contacted McLarty several times through emails. Took my car in to trade in for a different Toyota Avalon not even test drove mine. I drove theirs. There is cracks on the dashboard so they automatically wrote in rough shape. And mileage.And brought me back and offer a $625 for my car. I could get more to scrapyard but it’s not in that kind of shape.I am completely baffled. I am guessing because I’m a female I was treated as someone with not enough knowledge on cars. Or they were just gouging the heck out of me.The dealer was very nice I didn’t have any trouble with him. It was probably whoever he kept going back to talk to . That is the deal. They gave me trade in my car for $625 toward another car that was less than 9000.Baffling. I think the blue book said my car would be worth 5 to $6000.Beyond insulted. I had talked to a lot of family members that do have a lot of car knowledge beforehand and we all decided that none of my family would come back if this is how business is done.
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September 2023 by Chrystal Edmondson
I had a great experience in purchasing my new GMC Acadia with the help of Josh Sterling. He was very knowledgeable and accommodating.
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September 2023 by Katy Sears
Love this place! Andy in service department is BEYOND helpful, fast and direct, and HONEST! Andy is always in contact with us while our car is getting looked at, and processed through. We always are updated in a timely manner!We appreciate the efficiency of the employees as well as the atmosphere from drop off to pick up!!!
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September 2023 by Cliff Rice
Dan Porter in Service and Karen, the Customer Service Manager, at the Bentonville, AR McLarty Daniel Buick GMC dealership are the absolute BEST!!!! I purchased compete floor and cargo all weather mats for my 2023 Buick Envision and Dan volunteered to install them for me. I have purchased a lot of new cars over my 78 years and at most dealerships service departments never came close to the service we have received at this dealership!! Dan and Karen greet us like family.We moved about 40 miles from Bentonville and I gladly drive the 40 miles to have my car serviced! It's too bad that ‘service after the sale’ of a new car, as expensive as they are, does not come close to the McLarty Daniel Buick GMC dealership in Bentonville, AR. INCREDIBLE service!!!!!!C. Rice
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July 2023 by Raj Bala
This has been my dealership of choice when it comes to buying GM products in this area. People are professional, dedicated and pay attention to their customer needs. I just bought a truck from there and the sales man, Don was super helpful in getting me through the entire process, and I walked out with the truck I was looking for.
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June 2023 by Courtney Place
I could not have asked for a better experience while purchasing my new car. Grant was the best car salesman I had ever dealt with. He listened to my wants and was very patient with me. Austin was also wonderful with the paperwork and sharing important information with me regarding the warranty. I will 100% recommend McLarty Daniel to all of my friends and family. It was truly a great experience and I drove off the lot with the perfect SUV.
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June 2023 by Linda Reavis
We got Alec as a salesperson, he was amazing, no high pressure, just a genuine, honest and so personable! His manager was equally as amazing and on top of great service, I feel I walked away with amazing deal and a beautiful car.
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June 2023 by Mike C
This is the second vehicle we have purchased from Aaron. He is a customer focused pro! He makes the process easy and he know his product inside and out. Aaron is the reason I will continue to buy vehicles from this dealership
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May 2023 by Douglas Steele
Excellent service. Took my truck in with a lot of noise coming from the engine compartment. Turns out my biggest fear was true, it needed a motor. I had a service contract but wasn’t for sure what all it covered. They went to work on it, it was covered, and they got it in and put the new motor in it. Dan Porter was my service advisor and he did an excellent job of taking care of me.
