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September 2023 by AMY Doebele
Interesting how's nothing was priced and everything I picked up was $150. Kid must have needed $150 for something that day. Won't be back.
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September 2023 by Clyde L.
they hook me up with a gray present for my wife at awesome price for Lo wholesale very happy, very very honest people
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October 2022 by Sophie Williams
Do yourself a favor and skip this place! Not only did it take 6 weeks for them to perform a small repair on my wedding band, they tried to charge more than double what they quoted me and they didn’t even clean the ring before I came to pick it up!
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April 2022 by Kristi Moore
Very nice people and good service. They paid me top dollar for my scrap gold. Would recommend anyone to check them out!
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February 2022 by Sheri M.
I've sold jewelry to them & they've always been very fair on their pricing & they do excellent repairs, very fair pricing. They also have beautiful jewelry for sale! Very nice & professional.
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December 2021 by Brittney
I took my rings here to get soldered. I usually use Lindens but this location was closer to home. A young man named Brandon took my rings and sent them off. 2 weeks later they came in and we’re the wrong size and they weren’t polished and were very sharp around the edges. To my dismay I had to send them again to be sized. A week and a half later I got a call that my rings were in. A Diamond was knocked out of my ring and I had to again send it to be repaired! I spoke to the owner and he stated that they send the jewelry to Fort Smith and I wouldn’t be charged for the repair. When I dropped it off to have the Diamond repaired I encountered a very rude lady that belittled me and tried to tell me that the repair wouldn’t be free. She hollered for Brandon the owners son and he stated it would be at no charge per his father. What an uncomfortable situation. It will be 1 month that they’ve had my ring by the time I get it back. Poor customer service and what a dismal, dark, unwelcoming ambiance. I won’t be back nor will I recommend them. Go to Lindens, they gave in house soldering and repairs. I should have trusted my gut! Lesson learned.
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December 2021 by L-wolf
Terrible experience went in to sell my gold necklace and after a quick glance the stupid lady at the desk told me if was fake and that she should know because “she’s been doing this for a long time” I took it to 2 other jewelers and they said it was real 14k. They have terrible customer service
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October 2021 by J. Thompson
I feel like I’m giving away my secret by writing this but I find so many great necklaces and earrings here and they look brand new! Everyone always asks me “where I got those new earrings or bracelet”, but I keep them guessing. Secret is out!
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September 2021 by John Hayes
Excited to go back again ,great place and friendly folks
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June 2021 by Em Lou
Absolutely wonderful people, the atmosphere is perfectly relaxed and the shop is really classy! Such a range of jewelry and I was surprised to find handbags! I am getting my wedding ring resized there to hopefully and a stone replaced! Didn’t realize they had so much cool stuff!
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December 2020 by Pappy Wales
Brandon went out of his way to help me acquire the jewelry piece I was searching for. Because I live in Missouri and couldn't travel, we worked the deal out over the phone. I received my purchase a few days later n' couldn't be more pleased.
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July 2020 by Gabriella Cox
I cannot say enough good about NWA Gold and Silver. Jeremy’s customer service is second to none and he never forgets a face. They are truly a local treasure, and not just because they have the most stunning pieces, but because they show so much care for customers in the long term. I have been going there for 6+ years for my jewelry needs and will continue to refer any friends and family to them. I will forever be in love with my wedding set and thankful that they resized and rehabbed my late mother’s wedding band with such care.
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July 2020 by Monique L.
Brought in a ring to be sized and it was a simple and easy process from start to finish! Having a trusted partner for something as valuable as jewelry is hard to find and very important. I knew that from the moment Jeremy and the staff took possession of my ring that it would be taken care of as if it was their own. The speed of the service was also incredible. Dropped it off on a Friday and it was ready by the following Wednesday. The price was right in line with what I expected to pay. If you need a trusted jeweler, then this is the place.
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February 2020 by Kevin Brouwer
The man there was very rude and disrespectful to my girlfriend. She brought an old piece in there to find out if the piece was gold. She didn't even get it out of her pocket and he said no and walked away ignoring her and started helping someone who obviously had alot more money than her. So dress like your wealthy before going there.
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February 2020 by Amanda C.
I have driven by this place for years. Yesterday I decided to stop. I have needed an appraisal for my wedding ring set for a long time. They were so nice and did the appraisal while I waited. I was happy I didn't have to go without my rings for days!! They also had a great selection for jewelry and they do make custom items. I will definitely go back. Oh, they also cleaned my rings!!