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December 2023 by Blaine Hill
Employees have always been kind and helpful and my auto loan rate was good at the time I got it. The ATM is absolutely dysfunctional and that is super perturbing. UNIFY, you have billions of dollars; get a new ATM.
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May 2023 by Marc Wade
HORRIBLE!! For the 3rd time I am sitting almost 30 minutes at a store waiting for this ABSURD credit union to unlock my bank card that THEY locked out because they set a small daily limit on my card and I’m trying to make a transaction that’s more than the amount that they chose to give me. I have over 50 X the amount in my account but can’t use it because of this ridiculous company policy!And no, they aren’t doing this to protect the customer, they are doing it to protect themselves rather than using a simple two minute call or text to verify amount system like every other bank does!I have asked them every single time to raise my daily limit and they refuse!Closing all 5 of our accounts tomorrow!!
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December 2022 by Joel Wilson
Melania helped me open My account easy peasy. Explained everything to me. Super friendly service. I went to the one in Bentonville. Because of her service I would highly recommend if you need a local banker.
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September 2022 by Amelia Lewis
Never had any problems here. Got my first credit card here. They have an awesome program for first time credit card holders. Amazingly sweet service too.
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April 2022 by Ronnie Hutton
Not very friendly folks work here . They have gave me nothing but trouble . I will never do business with them again
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November 2020 by Tina Kinder
Very friendly and helpful staff.
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July 2020 by John Herndon
Unify Financial has been a very friendly, professional bank and has served our needs very well.
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February 2020 by Kaytea Jean
I have always had a very personable and wonderful experience at this branch. They bend over backwards to make you feel welcome and to help you with anything financial that you need.
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February 2020 by Roger
The branch is friendly but the credit union as a whole has some serious security concerns. I've literally had my account compromised twice with over $300 in fraudulent charges. I thought this may be because of the places I was using my card (although I'm very cautious (this is the only debit/credit card I have ever had compromised) but even both of my friends I signed up with Unify have had their accounts compromised as well.
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December 2019 by Jim Kelley
Personal touch has disappeared since the merger. Seriously thinking of changing banks after over 10 years.
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July 2019 by Zack
If you're not already banking with Unify, you're missing out on the most robust suite of digital services I've experienced from a financial institution. Very high level of control and visibility through the app or online.
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July 2019 by Katie Norton
We have been trying to open an account with them and it was like pulling teeth. They keep needing more and more information that is just absurd. They obviously don't care to get our money or our business. Don't bother with this place. It's not worth the hassle.
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March 2019 by Jon Capps
Have been a customer for over 5 years now and get nothing but the best service when I am in there. I have had over 5 loans through Unify and each one was fast, efficient and easy to obtain. I would recommend Unify to anyone looking for a new Credit Union. Thank you Laura and ladies for being great! They are why I bank at Unify!!!
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January 2019 by William Burks
This place is a joke, they have successfully messed both my cards up where they are not usable! I will be closing both my accounts here and moving them to a new credit union!
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November 2017 by Millison .Wilkes
A very cool bank. Credit unions are supposedly safer because they're owned by their depositors instead of corporation (or something like that). But this place is the most welcoming and comfortable banking establishment I've seen in a long time. Customer service is fabulous-- Perry and Stephanie and Francisco always treat you as if they were waiting for you to come in and just brighten their day. Their e-banking is user friendly and well developed with all the options you could possibly need. And lastly, the music is actually a pleasure to listen to. Interesting, eclectic mix of country, rock, alternative.
