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October 2023 by Kelce Cook
My fathers car was repaired here and I am extremely frustrated with the quality of work. I have contacted the main office and still have not had any updates in months. The job was mostly to replace the front bumper.- Poor fitment. The front bumper has uneven gaps. The foglight housing has uneven gaps.- Wheel liner damaged. Whenever they removed the wheel liner, I assume it was folded over when they removed it because there is a permanent crease that now sticks out.- Paint. Not only does the paint not match, they must have used the cheapest paint possible. The previous bumper (which was 8 years old) barely had any rock chips. This new bumper is basically covered in rock chips. I understand paint has to cure, but every week, more and more rock chips appear. Their paint job also had orange peel texture. The OEM paint has no texture.When picking up the car, it was unbelievable how they thought their job was acceptable. The front bumper was obviously misaligned.Mudflaps were installed incorrectly and were also installed backwards.Intercooler grille motor was not plugged in correctly so the car overheated.I was surprised by the quality of work due to the positive reviews.The staff are very friendly, but unfortunately, that will not excuse the poor repair job.I could not recommend this place to anyone.
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October 2023 by Priscilla Tollett
We had never dealt with a collision company before, so it was very helpful to have Stacy help us with the process.
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September 2023 by Joshua Fisher
Shop was very accommodating to working on a vehicle that is far from stock, and work was done in a very timely and professional manner. They also asssisted with insurance when dealing with a shop of my choice to reinstall the PPF to ensure that it would be identical to before my incident.Would highly recommend to anyone who has a need with their bodywork. Hope I never need them again but will return in the event I do.Ahead of time, and highly communicative throughout the process.Service: Body & Trim
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September 2023 by Tony Sizemore
They did a great job on my sons mustang after he hit a deer. Even went above and beyond to save the aftermarket graphics in the stripes which we did not think they could save. Highly recommend!Services: Painting
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August 2023 by Brittany H
Westside Collision is the best place to go! The service was perfect, they provide updates which is so nice, and the staff are probably some of the nicest people ever! I wouldn’t take my business anywhere else!
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June 2023 by Margo White
Westside was an amazing support after our daughter’s run-in with a deer! All the employees were so helpful, kind, and professional. They provided guidance and next steps in a timely manner and worked well with our insurance company. I’d highly recommend Westside.Service: Body & Trim
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May 2023 by Phillip Carnes
Westside performed exceptionally well throughout the entire repair process. I would recommend them to anyone looking for precision execution of the entire repair experience.Thank you Westside!Service: Body & Trim
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April 2023 by sherry huskey
Having used Westside before is what brought me back!! Great Customer Service is key for myself!! Go see Stacy she is a Jewel!Service: Body & Trim
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March 2023 by Tammy Ashby
Westside Collision repaired my front bumper and kept me updated every step of the way. When I picked up my car it was washed and the inside was cleaned! What a pleasant bonus!! I would highly recommend them!Service: Body & Trim
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March 2023 by Tyler Seidel
Highly recommend! As everyone knows when your car is needing body work there are a lot of steps to fixing it. You receive updates as they are available. Definitely exceptional service! Also top notch body and paint work.
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March 2023 by Gowtham Sagi
Exceptional service. I was not able to pick up my car after repair and Westside accommodated my request to keep the car safe until I was back to Bentonville. Great communication by phone and text.
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February 2023 by Paul White
My second trip to West Side in a year due to collisions that were not my fault. Repairs are professional, and communication is outstanding.Services: Electrical
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January 2023 by Rachel Mary
Westside Collisions repaired my vehicle after an accident and my car came back as good as new. The team is here is excellent and very friendly. Stacey, Matt and Brian are amazing. The whole process was seamless; I'm grateful they took good care of me and my car.
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November 2022 by Anna B
Westside was able to evaluate our van quickly and give our collision quote to our insurance within a couple days. We are waiting on our insurance now.
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October 2022 by NC Roberts
Originally had a problem with my car upon picking it up but westside collision is planning on fixing the problem and I can appreciate their customer service. Recommend.
