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December 2023 by Enrique Torres
I was somewhat disappointed in my latest visit. First they did not give my vehicle a prewash housing down before it goes through the automated service. Although it is Fall during winter this is especially needed so hopefully this service will return. The other thing is the towels for drying were basically gone but there were a few used towels strewn about. I guess it could be worse as there have been times where there was not a clean towel in sight!! If I'm paying for service why am I not getting the full benefits of membership?
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November 2023 by Lindsey Simpson
The wash leaves much to be desired for SUVs. It misses a large portion of the back of the car and running boards. They used to have people to prewash before entering the wash but apparently that was removed. I’ll be looking to take my monthly membership somewhere else.
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November 2023 by Jennifer Flanary
I love that there are multiple locations! I have had a subscription for 4 years now and it is definitely one of the most satisfying subscriptions I have.
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November 2023 by renee ramos
Paid 24 dollars for a wash and I don’t even think it did the ceramic coat or wax. My car still had stuff on it and I am a city driver so I don’t have any mud or anything on it just dirty from the rain and road water.I was going through the car wash and almost at the end. I heard this loud bang on my car. I looked all over my car and I couldn’t find anything wrong with it. I will not be back even find anybody to tell them. I heard a loud bang on my car. I will not be backService: Auto interior vacuuming
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November 2023 by Ken Sasse
I purchased the monthly unlimited wash pass for 2 of my vehicles.. there have been multiple significant price increases and the locations near me are constantly down for repairs ..Service: Vacuuming
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October 2023 by Ty Storey
Very bad experience. Don't believe them when they tell you that they are running a promo and will give your their best clean for $10. I specifically asked them if this is a one time charge. They reassured me that they do not even keep the credit card info and it was just a one time charge. One month later I get a charge for $45. I called to tell them about this and they weren't very interested in helping.
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October 2023 by Erica May
Their prices are way to high for this economy. It's either pay to wash your car or pay a light bill. Geesh. It should be 10.00 for basic every month. They would get their money's worth. I would pay 10.00 a month.
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September 2023 by Pruthvi B
Zips car wash doesn't have coordination amongst themselves. If you have a membership from another state, like Texas where they don't give an RFID tag, these guys won't give you a wash. Worst experience with the membership.
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August 2023 by James Miller
First time here and not impressed. $30 and my Jeep was not very clean. Vacuum was okay but not a lot of suction. The microfiber towels were good though!
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August 2023 by Mike H
I use the car wash in Rogers AR. Seems like most of the time I use this wash there is no drying towels and something is always broken inside the wash area. the employees there seem like they do not like their job. I know that not much can be done about that.
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August 2023 by Jan Luke
I usually use Zips a couple times a week, in different locations. There is seldom a wait, making it convenient and quick. The equipment could use a tune up, especially the dryers, my car is still usually very wet after I leave and I have to dry the entire car by hand.
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July 2023 by Lindy B.
Terrible customer service at the Bentonville, AR location. I'm canceling my membership. Your RFID tags don't work and there's no way to contact customer service to cancel.
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July 2023 by Clay Cutten
Was in Bentonville this morning and need to wash the truck. Swung into Zips. I've used several other Zips in the area and have always been more than satisfied. This Zips is not different. It helps that Tamara is there with her huge smile to light up the day. Very helpful as well. Great job Zip's.Services: Vacuuming
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May 2023 by Ashley Hines
Zips has always been my favorite car wash! The service is exceptional and I am always satisfied with my wash. Garrett in particular is extremely nice and helpful.
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May 2023 by Mac Sam
They always seem to have technical issues. Waited in line this morning for 10 minutes only to be turned away along with all the others in front of me. This is not what I pay my monthly subscription for. Will soon be terminating that since the last 3 times I've went, they were not functioning. Can't wait for the new car wash across the street to open up.Service: Car waxing
