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November 2022 by Jacob M.
My friend was checking out and forgot a ($10) item in the bottom of the cart. Instead of stopping him to ask and check the receipt to make sure he scanned it (which he would have gladly have gone back and done so) they called the sheriffs department and had him arrested. Over a common accident.
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August 2022 by Robyn P.
I appreciate that it exists in our rural community. It is not huge but I can find what I need.
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February 2022 by Kyle S.
People here are very friendly, helpful and nice. I just moved here to Arkansas and I haven't had a problem at all.
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July 2020 by Kay F.
I thought this Walmart was great! Service people were exceptionally helpful here! They led us right to the items we needed. We were able to buy everything we needed in a timely manner.
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June 2018 by Katie W.
These reviews are right on. We recently moved and this is the closest store to our house. I sent photos to the one hour development and when you go to pick up there is never anyone in the photo department. After waiting 30 minutes for someone to come I had to leave, since I rode with someone who had finished shopping. I came back the next day to the same experience. Finally, I pleaded to a check-out clerk and she got my photos. The calls for addition help go unheeded. If you call over there often no one will answer and a recording comes on saying "no one is available to take your call." Why yes, I like to drive 22 miles to see if you might have something. And don't get me started on why prices here are much higher than other stores on same merchandise. It's not like they have high transportation cost being located a 25 miles from Rogers. I blame everything on the management team, since ultimately it's their responsibility to raise the bar. Too bad Mr. Sams is not in charge anymore. This store is a disgrace to him.
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November 2017 by Barb W.
They consistently put customer service at the bottom of the list of priorities. You can always expect long lines with mangers and clerks tending to more important matters. Tip: Beware the wine nazi!
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September 2017 by Girl Y.
This store is so great, yes it has its problems but every store will. The cashiers are super friendly and will try to help to the best of their ability. Overall very happy with this store.
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March 2017 by Bryan S.
Once again thought "why not I'll give them a chance to redeem themselves". Well that was a freaking mistake. It's pouring down rain, we go in to get a flat repaired. Everything went fine until the repair is done I go out to the car and they left the freaking window DOWN. are you kidding me? What the hell guys how hard is it to roll a window up and especially when it's raining?
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June 2016 by John L.
I am here in Arkansas for a training. I went to this Walmart to buy some basic things to have at my hotel room. What a terrible experience... These employees have no clue what good customer service is. No greetings, no smiles and the cashier was actually quite rude. My wife and I where very disappointed.. wow