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July 2023 by Donna Speegle
Best selection and best customer service.
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July 2023 by april lybeck
Even though I didn't find light or fan I was looking for... they have beautiful decorative pieces i didn't expect.
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June 2023 by Chanci C.
This store has terrible service. During my home building process, I had 3 different salespeople. Each one either quit or was let go and my order was lost. My quote with the first person was lost. My order with the second person was submitted and then the wrong items were ordered. The third person was rude and unable to find my order. Every call to the store is answered by an unfriendly woman that sent my calls straight to voicemail. Picking up lights the salesperson sent too many of the same item and had to be returned. Do not waste your time with this company and will never use again.
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May 2023 by Thomas Harris
Went in and 4 employees ignored my wife and I for 10 minutesWe left
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May 2023 by Kenadie Kestner
lights look great and so does the furniture, but I really hope everyone has a better experience than what i’ve had.I have had the wrong lights ordered, broken lights delivered, the wrong color of the correct light delivered, I had to fight to get a full refund when the sales person I worked with no longer worked there. I then had an order get lost, and when I came to pick it up, my salesperson frantically told me to go find someone else to help me because she was too overwhelmed. I have now called 5 times within the last two months and successfully spoken to two people who told me my broken piece (it came out of the box broken) would be ordered at no cost.. i’ve received no confirmation, no update, and the only time i’ve gotten called back after leaving a voicemail, they called me 8 times in a row until I had to step out of a work meeting to answer. Overall, I’ve had a very poor experience.
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March 2023 by Christina Taylor
The store is gorgeous but their customer service wasn't great. I ordered some lights, didn't hear from them when they were supposed to be in, so I called them and they said they were going to be shipped that week (this was 4 weeks after ordering the lights). Waited a couple more weeks without any communication from them, finally I called them back and they told me my items were on back order. Communication is key, and they couldn't pick up the phone to let me know what was going on.
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December 2022 by Donna Schillinger
I have had a very limited experience with this business, but it was a great one. I needed a part for my ceiling fan that was old, and they had one and just gave it to me. They also treated me very kindly even though I was there for what amount of to just charity! lol
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December 2022 by Shauna Hice
If you are looking for something unique and beautiful for your home, you must visit the folks at Lighting Emporium.The knowledgeable staff can assist you with all your decorating needs from floor to ceiling.
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August 2022 by Lauren Crespin
I brought my 5-year-old here because he loves fans and I could not be happier with how we were treated! It was his birthday present to come look at ceiling fans and the employees at lighting emporium were so sweet and kind to us.
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May 2022 by Steve Waite
Very friendly folks. The store doesn't look huge from outside but it is. Tons of lights, furniture etc.
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April 2022 by Randy Bergeron
Great products and great service, Tad was wonderful and very helpful.
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April 2022 by Maximillian White
It's gotten a lot better since the male owner isn't there
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March 2022 by Cindy Johnson
Working with Lighting Emporium has been an excellent experience for my husband and I during our house building process. Sandra has gone out of her way to help us with every need we had. We highly recommend them for your lighting needs and especially Sandra?
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March 2022 by Jennifer Kay Carbonero
I have been working here since July 2021, it's a great place to work. I am one of the sales associates for the lighting area. So if you need any lighting needs, I can help you whether it's because your building a home, remodeling, or just even want to update your lighting in your home. Please come in to see me or you can call to make an appointment with me at 479-751-8184. Thank you, Jennifer
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January 2022 by CarolAnne Posey
Almost every lamp in my house has, at one time or another, had to have a repair, and all were done at Lighting Emporium. I love this place! Not only do they have a huge selection of beautiful lamps, they can repair just about every lamp on the planet. What a lifesaver this group is!
