Kroger is a one-stop shop offering thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. Customers report it is a place for great savings, with great coupons matched to last purchases and digital coupons that save even more money. Shoppers can use a salespaper and scan the QR code for convenience. Many customers express high satisfaction, with some stating they will only shop at Kroger. The stores receive praise for outstanding and helpful service from employees. Specific instances include an employee who was very helpful with a return and another who retrieved a forgotten item, placing it in the freezer for a later pickup. The deli also receives commendation, with one customer thanking an employee for fulfilling a large, last-minute order for fried chicken that was hot, fresh, ready on time, and delicious. A minor point of disappointment for some is the deli counter being shutdown for cutting sandwich meat, leaving a good selection but only in sliced, not shaved, portions. Other than that, customers report having no complaints.
