Point Blank Performance is highly regarded for its quality parts and excellent customer service. Customers describe the business as a professional and trustworthy shop that treats vehicles with care and attention to detail, as if they were their own. The owner and staff are praised for their honesty, openness, and willingness to share ideas and experiences, making clients feel valued and confident in their work. The shop is known for its meticulous approach, whether it’s wiring, piping, or dyno tuning, ensuring every step is done the right way. Many customers appreciate the clean shop environment and the in-house manufacturing of billet parts, all made in America. They also highlight the staff’s responsiveness, with quick communication through calls, texts, and update videos, even outside regular hours. The team’s dedication extends to events like Smoky Mountain Truck Fest, where they enhance the experience by showcasing trucks and vendor services. Overall, Point Blank Performance is seen as a top-tier business with a knowledgeable and friendly staff, committed to delivering results and building lasting customer relationships. Customers feel confident recommending the shop and are eager to return for future projects.
Hands down one of the best in the business for parts and customer service highly recommend you couldn't deal with a nice owner and staff
December 2022
Great place to have work done. BJ answered all my questions. They went above and beyond to get my truck back on the road quickly. Will use point blank again!
August 2021
These guys are awesome! Customer service is outstanding. I highly recommend PBP.
