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August 2023 by Tina
I took my son’s car here because it was running hot..since it was running hot we left it up there they called the second day & said it needed a thermostat & new hoses so cool I said yes go ahead & replace them. Then a few days later they called & said it needed a water outlet because it was still running hot & he made it seem like that would fix the issue he told me the price would be $533.00 & the car should be ready by 2:30pm that day so I said go ahead & fix it.. 2:30 came & went & still no call so I called to see if the car was ready I spoke to the mechanic David who was working on the car he was kinda of rude but he got on the phone & was like I got some bad news, he seeemed like he was happy to give me bad news but he told the car has a blown head gasket & that would be a couple thousand to fix… So I was basically left stuck with the same issue I came there for & out of 533.00 who knows if they even replaced the hoses & put a water outlet on there. I would never go back here if the service was free but on a bright note the guy that works in the office is nice.
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July 2023 by Shane Cox
Max stepped out and helped me as soon as I drove up. My tire was busted and he kindly began working on it immediate. Very helpful, friendly, and trusting. Keep it up.Service: Tires
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April 2023 by Kendra
The service is always great and the wait time is also, I love this shop they are very dependable and honest if it's something they are not comfortable with they will tell you, always do a great job
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February 2023 by Melissa V
Very much recommend! This shop is courteous, has the best prices for tires and alignment, and had my car in and out within a few hours without an appointment. Thank you we will be back!
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January 2023 by June Hardin
When the older gentleman was in charge, service was great. His son took over. The son is condescending, racist, hateful and greedy. I've brought my car here many times before. Last Fall, when I returned with damage that their mechanic had done, new management denied my claim. Told me how many hundreds it would cost to fix it, and because my car is old and worn, and because I'm a black senior citizen and wasn't dressed well, the New management said to me "I know you won't be able to pay the cost". Actually I am financially well off. He judged by my appearance and I felt the condescending meaning of his word. I'm a twice college graduate, a well known bible teacher in Saline county. I reported him to my pastor. I decided this place wasn't worth the legal battle I started to bring. I miss the older gentleman. The son is a disgrace
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November 2022 by David Folsom
We were on a trip for a family emergency. My wife noticed a bulge on our sidewall when we stopped for breakfast after being on the road already for 12 hours.Since we were unfimiliar with the area, we tried the big tire stores. Even after explaining that this was an emergency and we had to be back on the road as quickly as possible, we were told that there was a minimum of a 4 hour wait. I contacted Bryant Auto Services and explained the situation. They told us to come right over and they would take care of us. We were in and out in 15 to 20 minutes. Service was fantastic, and they were very friendly. If we lived in the area, we would use this place exclusively! Thank you for helping us in a family emergency and we so appreciate it!Service: Tires
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October 2022 by Bri Graves
We were traveling through the area from out of town when our car broke down completely. The guys were amazing here! Replaced the alternator and had us back on the road in about an hour, and on a Saturday no less! Thank you all!Service: Engine repair
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October 2022 by Rob Daisey
Took truck to get get exhaust done. half a** welds. exhaust fell off. had to take to another shop to fix. exhaust was laying on my brake lines that burst. good luck people. no heart, just money. owner is a jack a*********
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August 2022 by Jason Robison
Great service. Got my A/C charged and exhaust fixed for not that much. Like them so much I just dropped my other truck off there.
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September 2021 by Jennifer Turner
We had an oil change and tire rotation completed on our 2018 Toyota Tacoma on 9/3/2021. Upon leaving the business the drivers side tire came off just 200ft after leaving the shop. From then on it was a terrible experience. The owner was not prompt in contacting me, refused to compensate me for the diagnostic fee ($118) at Steve Landers Toyota to confirm there was no permanent damage, never offered a rental or loaner for the almost 2 weeks it took to make repairs, and also refused a refund on the original tire rotation that they messed up by NOT PUTTING THE TIRE BACK ON. Not only could this have resulted in a dangerous accident, but the shop owner was unprofessional and did the bare minimum to correct his mistakes. I’ll never go back and will be sure to tell all my friends and family to never use this business either.Service: Tyres
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September 2021 by Jennifer Seals
We had an oil change and tire rotation completed on our 2018 Toyota Tacoma on 9/3/2021. Upon leaving the business the drivers side tire came off just 200ft after leaving the shop. From then on it was a terrible experience. The owner was not prompt in contacting me, refused to compensate me for the diagnostic fee ($118) at Steve Landers Toyota to confirm there was no permanent damage, never offered a rental or loaner for the almost 2 weeks it took to make repairs, and also refused a refund on the original tire rotation that they messed up by NOT PUTTING THE TIRE BACK ON. Not only could this have resulted in a dangerous accident, but the shop owner was unprofessional and did the bare minimum to correct his mistakes. I’ll never go back and will be sure to tell all my friends and family to never use this business either.Service: Tires
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September 2021 by Chris S
Good customer service, but the guy tried to over charge me for a simple welding job. He quoted me at $600.00 & I took my car to Muffler Shop in Little Rock off of University Rd. & they only charged me $40 dollars. Sounds like somebody was try to get over on me.
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September 2021 by Jennifer T.
We had an oil change and tire rotated on 9/3/2021. Upon leaving the business our tire came complete off the truck just 200 ft from the autoshop. From then on it continued to be a terrible experience. The owner was not prompt in contacting me, refused to compensate me for the diagnostic fee ($118) at a certified Toyota service center, never offered a loaner or rental vehicle for the 2 weeks it took to complete the repairs, and then refused to refund me for the original tire rotation (this is the service they messed up on by not putting a tire back on)! Not only could this have resulted in a dangerous accident, but the shop owner was unprofessional and did the bare minimum to correct his mistakes. I will not be going back, and have alerted all friends and family members to never use this shop either.
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June 2021 by Shawn Kennedysr
Good Guys fair price& also the team work off the chart
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June 2021 by Linda Huck
Bryant Automotive always does and excellent job at a fair price.