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November 2023 by Robert Presswood
They usually do an excellent job here. They do have a relaxed and informal attitude, however. The last time we had our dog there to be kenneled, we asked them to also groom her. When we picked up our dog, they told us they were unable to wash her because of the dog's anxiety.
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October 2023 by Chris Gregurek
When does an elderly United States Veteran find a bullet to the heart? When using this business to drop their dogs off for the first time, after talking in length to Kaleigh the receptionist, “Everything looks fine, see you when you get back from California.”I was assured, praised by her for the information I had spent hours putting together only because she had so many options in pricing, one in particular, Veterans discount. I was encouraged to bring when I scheduled my dogs to stay, a month ago, long term at this business.All was well, except when “Kim” the owner showed up. Her abrupt cancelling due to my leaving “Too much detailed information, we only TREAT DOGS one way here!” has left me in shock.I had been here twice before, was told Craig, the manger was in rehab, soon to be released, gave a monetary donation, was out the door, on a phone call, when “Kim” came rushing to my truck, flung my door open, “Here’s your stuff, your dogs are not welcomed here, here’s all your dogs things, you are asking us to do more than we are comfortable doing, to her employees, “Go get those dogs now and put them in this truck!””I literally begged and pleaded, the items were acceptable by the staff, my book with my dogs needs could be tossed aside, please don’t toss my dogs out. “NO, get out, do what you want, we don’t need your business, throw her stuff in there, and get those dogs in that truck!”What kind of a person owns a Pet Care Business, and treats a United States Disabled Veteran with two rescue dogs with a sign on the door, “TLC”, and shoots such harsh words after not ever having talked with me about my dogs.She denied Craig, the manager, even existed, and Kaleigh, front desk receptionist, said nothing after she is the one who said “Hey, thanks we have never had anyone give us information like this, most clients just drop off their dogs with a waded up piece of paper making our ability to care for their dog difficult!” She just stood there and said nothing about her accepting my dogs. All the items Kaleigh had looked through carefully, complimenting how much easier it would be for my dogs stay, encouraged me to bring when we spoke in person, while the one employee with glasses who I had earlier commented to Kaleigh had pulled a dog up by their leash to a grooming table and appeared to be choking the poor thing seemed to be cheering Kim on with a smirk on her face, yet Kaleigh aspired to become a nurse, where’s the empathy with these Pet Care employees?Now I am left with no dog sitter, round trip tickets for a flight out tomorrow morning, a non-cancellation hotel reservation, a two year old granddaughter who’s birthday will be celebrated this Saturday, and a grandson who can’t wait until “Nana comes tomorrow”, and am trying to understand how do I say, “Sorry, your Nana got tossed out, won’t be there like I am every year.”Please, as I said to the owner “I am begging you” DO NOT BRING YOUR DOGS HERE FOR GROOMING, DAYCARE, OVERNIGHT BOARDING, GROOMING, basically, if you love you dogs, they won’t. Unless you believe love hurts, OUCH!
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September 2023 by Paul C
My Shih Tzu Chance always looks great. Excellent grooming and extreme kindness towards animals. Friendly staff. They get grooming done expeditiously and Chance is not there all day!
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August 2023 by Matthew Knuteson
My dog always comes back clean, soft and smells good. Claws are trimmed, it's a good value for the money.
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May 2023 by Stephiane Stovall
Our dogs seem to like visiting here. The crew is always nice, and they love our 4 legged friends. Our dog got his nails clipped and got a good bath while he was there. It was a good stay.
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March 2023 by Hannah Donathan
Came in today and I didn’t know that the self wash area was only open on Sunday’s from 12-5, and the owner was sweet enough to let me wash my dog today although it wasn’t Sunday. Great service, great people! Thanks again :)
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January 2023 by Daniel Perry
They took great care of my dog. We will be back.
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September 2022 by Shelia Gatcomb
Worked with this fine crew for a bit. They really know dogs and they do it with heart! Thank u, to the team. ❤️
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August 2022 by Lily M
Kayce & Hailey did a phenomenal job with my two yorkies; they were super friendly and knowledgeable. I'm very satisfied with the grooming/flea dip they got done and to top it all off? They put a cute little bandanna on both of them ❤. I would absolutely recommend going here.
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May 2022 by Kathy Blue
Love this place! I have a Siberian Huskies and they shed year round. The hair really messes with my sinuses. They have always done a Super job on her.
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May 2022 by Amy Morris
Great people, take great care of your Pets.
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April 2022 by Laura Phillips
0/10. I do not recommend this groomer. I feel completely taken advantage of by Kim. When I brought my dog home a month ago she was still matted. The job felt very rushed, yet she charged me $115.I brought her back a few weeks later, and she told me she would have to shave her mats out. I said I would prefer her to brush out the mats, but I understand if she had to shave the mats out. I picked her up SIX HOURS LATER and she completely shaved my double coated dog from head to tail. Any experienced dog groomer knows that double coated dogs should never be shaved from head to tail as that causes sunburn and prevents them from self cooling.When I spoke to Kim on the phone about how disappointed I was she came home matted the first time then she shaved her double coat head to tail the second time, she told me too bad. Definitely not worth the $115 I paid. Twice.
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April 2022 by Laura P.
0/10. I do not recommend this groomer. I feel completely taken advantage of by Kim. When I brought my dog home a month ago she was still matted. The job felt very rushed, yet she charged me $115. I brought her back a few weeks later, and she told me she would have to shave her mats out. I said I would prefer her to brush out the mats, but I understand if she had to shave the mats out. I picked her up SIX HOURS LATER and she completely shaved my double coated dog from head to tail. Any experienced dog groomer knows that double coated dogs should never be shaved from head to tail as that causes sunburn and prevents them from self cooling. When I spoke to Kim on the phone about how disappointed I was she came home matted the first time then she shaved her double coat head to tail the second time, she told me too bad. Definitely not worth the $115 I paid. Twice.
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December 2021 by Elizabeth Lee
I'm afraid it is gone. I was hoping to bathe my dogs there but another business was moving in that was not pet related.
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December 2021 by Loren Morris
Very friendly, take great care of your fur babies.
