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January 2024 by Josh Herrington
I'm here out of state working...absolutely horrible experience and the pharmist needs complete refreshed on what her role is as a pharmacist. I am pretty sure when she came into this profession, she was aware that She would be servicing individuals who are sick and needing relief. Her level of empathy does not exist. I left the hotel to come and get my medication and when she pulled it up, I was already taken back by her facial expressions. She was annoyed and clearly she didn’t want to talk to me. She really didn’t want to help me, but she was standing in front of me, and had to, she looked me up and said she has one and doesn’t have the other. I was needing a steroid pack so I can get back to work but of course she made no offer to contact any other Walgreens. The meds she does have she made sure she loudly announced that they don’t accept my insurance and I asked for the price out of pocket. It was only $11 so I told her to proceed. I also handed her card because according to my doctor, I needed some Mucinex to help me get over this. I didn’t want to spend $25 on actual Mucinex so I was looking for the Walgreens discount or known as a generic brand. I selected the one the doctor told me to get took it to the counter, and nice and loudly, she said . "Unless you have an Arkansas drivers license or prescription I am not giving that to you." The insinuation that I just drove four hours for business to cross state lines to find a Walgreens to be able to grab a box of Mucinex under The radar was very insulting and embarrassing as everybody was staring at me, as if I was trying to do something wrong. There is an absolute way to tell me that same information in a respectful tone, knowing that I’m a sick patient just trying to get better and not after the damn drug that you deem, unsafe or abused. Here is something for your refresher course, you may see abuse on regular and every single day, the rest of us do not. I am literally just trying to get a box of Mucinex and I’m sorry that you’ve been tainted with those abusing Mucinex, but that has literally nothing to do with me and everything to do with you and your profession and you need to keep it there and stop projecting it on me.Needless to say, I did not go back to pick up my prescription, nor will I ever enter this Walgreens again. I’m back in my hotel room with no medicine and sick as A dog. Anyone reading this I would go to a different place. CVS pharmacy I hear is doing better. I’m gonna try to start using them. We don’t need doctors like this to make us feel this way. They can keep their Mucinex, my God I didn’t even know that was a thing, but I don’t care who abuses Mucinex because I don’t. I just want to feel better. Stop punishing all of us for the idiots that do something Wrong. and if you’re sitting there, saying well, that’s the state law that’s fine that’s not the issue the issue is how you presented it to me and your body language toward me and your lack of empathy about it that’s where you’re wrongTo the company that reads this, I just happen to have 18 million viewers on Google review and I hope every single person in this area reads this review and stays away from this location and that pharmacist. If you are shortstaffed, shut the building down instead of putting toxic people like that in my life at a time that I’m feeling miserable.devils advocate maybe she was great at one time but if she was you have burnt her out and she needs removed or refreshed. looking at your Google reviews I am one of many voices at this company is not listening to yet.So again, if you have a bad experience at this location, please leave a one star review and give your comments until this company understands that we matter as patients. I am not a number and I’m leaving your company because you have treated me that way. I even considered applying to be a manager at one of these locations once and now I realize They don’t deserve a manager like me because I would fire people like her so that people like me get the experience and the quality of care that they deserve.
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January 2024 by brandon macobs
Horrible! The pharmacy is Horrible!
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December 2023 by Sharon Teer
Great pharmacist
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December 2023 by Zachary Margison
Absolutely incompetent pharmacy to interact with, avoid at all costs if you can.
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November 2023 by James L Elliott Jr
It's Walgreens.
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October 2023 by Shelby Justice
It was kind of expensive but very good product
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September 2023 by Bonner Cameron
This place is a joke. Everyone in their are rude especially the pharmacy. I will never step foot in their again. Everyone needs a lesson on customer service. Who ever owns this location makes some changes please. Thanks
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July 2023 by Donna Teal
people don't go to walgreens in bryant. they are the worse one to get your meds from. Tell you one thing on the phone and tell you something different when you get there.
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July 2023 by C Harris
The service here is beyond bad and unempathetic. My family member really needed the medication I ordered. The website said same day delivery. It was not delivered for 3 days and only when I called did it get processed. The pharmacy tech could not answer why it didn't get delivered only said it never got bagged and processed even though the website says same day. Earlier that same morning I went to try and simply pick it up and the pharmacist would not let me because they don't open until 9.These people appear to have no regard whatsoever for human life, they do not take seriously the fact that they are dispensing what is life saving medication for some. I would challenge any manager to simply observe how they do business its very evident. The regional manages name is Carl Crabtree. I'm not sure if he enforces or holds the store members accountable but maybe if there are enough complaints he will.When I went by that morning though they were not open the store manager at least could have made sure the medicine went out first thing that morning since it had already been undelivered for 3 days. He didn't do that. You know why? cause he couldn't. He never bothered to ask my name, what the medication was or anything. For all he knew it could have been blood pressure meds. He could have cared less. Maybe they could at least take some cheap acting courses and pretend they care about the customers even if they cant act.This location is simply very close to my house so I use it. I assure you it is likely the worse location in the area. All the reviews almost say that and it is certainly the worst I ever seen. there is no local leadership at this one and no one is being held accountable. If you can try to avoid this location at all cost.
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July 2023 by Lindsay Cross
Wish that I could give a 0 Star review. The people at the pharmacy have some of the worst customer service and attitudes for absolutely no reason.
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July 2023 by Casey Jones
If apathy were a person, the girl at the drive-through would be it. I understand why this location has less than 2 stars on Google reviews.
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April 2023 by CH- S
The customer service in the pharmacy is the worse. They have the worse attitudes and the most unwilling to help of any Wal greens I ever used. I actually very surprised they are able to operate this way. Really makes you wonder who is managing the store. The pharmacist in a general sense have no knowledge or don’t care to answer any questions and if you do ask questions they are very short and dismissive. If you have business you might avoid the Bryant location.
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February 2023 by Amber Ward
I went through the drive-thru today to pick up a Rx and was met with a terrible attitude and even worse customer service by an associate named Aliyah. Not sure of the spelling of her name, but that is the name she gave me over the speaker. Walgreen, do better with the hiring of your pharmacy associates.
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February 2023 by Mary Hacker
After closing from 1:30 to 2:30 for lunch for the 2nd day I came up here one of girls that works in the Pharmacy is sitting on her car taking a break. The other day she said she come in seen a long line of people and turned around and left.thanks we really want to beg here too.
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September 2022 by Moe Rhine
Like so many others have said bad attitudes from pharmacy and slow long lines. You know it's bad when your doctors ask why are you using this pharmacy. They should just shut down.