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January 2024 by Jeff Clark
The bank ozk down in magnolia, where i just moved from, was open on Saturdays from 8-noon. The whole bank. Not just the drive thru. Why can't any of the bank ozk up here in central Arkansas operate like that? I guess bank ozk is owned by individuals. Being open on Saturday mornings sure makes it convenient for people. Looks like im going to have to find a new bank. Lol
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December 2023 by Kirito Ryoutarou
You don't feel like a customer there. Just another numbered statistic. Looked down on and workers like Johnathan acting like he's better than you talking to you like your nothing. No-one wants to help you with anything. Worst branch worst bank. Very disrespected.
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December 2022 by Jimmy Baldwin
Very friendly and certious helped to resolve problems quickly.
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June 2022 by Martha Hardin
I changed banks and this bank is a whole lot better. When making a call to them I got a person from the bank I changed to, not a computer or someone with an accent so strong I couldn't understand them
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October 2021 by Michael Emanuel
This branch makes you feel like you are a inconvenient to them when you ask for something and will not help you unless you open the account at this branch, couldn't even replace my debit card because it was Sat really so now I have to go all weekend with a debit card .
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September 2021 by Evan McCoy
Can’t even give me just my username to my banking with out making it a whole process even though they asked me for many things that could verify it was me
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August 2021 by John Mckee
Been with them 20yrs. Walk-in or drive-thru, always nice.
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May 2021 by Bailey Clower
My Nana opened my very first bank account with Bank of the Ozarks in Little Rock when I was 14 years old. I have used them ever since and haven’t truly had a bad experience until this year. In September fraudulent charges were made on my account by some strange PayPal name, and the Cabot branch was entirely unhelpful trying to get it sorted out. I had to go to a North Little Rock location to get it fixed! A while later a similar issue happened to my savings account, and the C
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March 2021 by Joker1170
This branch makes you feel like you are a inconvenient to them when you ask for something and will not help you unless you open the account at this branch, couldn't even replace my debit card because it was Sat really so now I have to go all weekend with a debit card .
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August 2020 by Josh Dubose
Easy banking
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June 2020 by Karen Hinerman
Charged $5 for a change of address. I built a new house next to my old address and my statement was returned for wrong address. So be aware of fees.
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November 2019 by Andrew S.
People are completely incompetent at this branch, until Bank OZK hires people that not only have the intelligence to do their job and do it correctly i would take your banking needs elsewhere
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February 2019 by April Rose
I love this bank. They have always been absolutely wonderful. I have never LOVED my bank before. However, I had to call them over an issue with my account, and the woman on the phone was very rude. She LAUGHED when I asked a question, and was condescending for the remainder of the phone call. Very disappointed in my interaction, today.