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July 2023 by Roshondra Medlock-Jackson
Don't be black going into this nail shop. Very prejudice! Will never go in there again. Will be making other complaints.
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June 2023 by Addison Baker
I wanted overlay on my nails and they keep telling me dip. I assured them I wanted overlay and they continued telling me I was wrong. I then said for a fifth or sixth time that I wanted overlay and they told me I was wrong and that what I wanted was called overlay, not dip. I was then frustrated for being told I was wrong for asking for what I wanted and then my nails looked awful. After only a few days my nails look weeks old and had air pockets that are now filled with dirt. Not to mention the price for what I got. Don't recommend.
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May 2023 by CGA Recreational Classes Arkansas
Always super friendly and work is great quality. Never have a nail premature pop off
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February 2022 by shea woodford
Worst pedicure that I've ever hadService: Pedicures
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October 2021 by Erica Speck
I am not one to complain or even write reviews at all. I used to love this place until my experience yesterday. My kiddo and I went for pedicures, a full set for me, and a manicure for her. We both got the full works in which my pedicure was something I could have done at home. Barely any scrubbing or smoothing of feet, the liners weren’t replaced after our service either. I watched another person sit in the chair I had used moments before in which had the liner I just used still there.…and her feet were soaking in that used liner! When it came to my full set, she never asked me what shape nor did she make sure they were all the same length. I was very shocked. I had to adjust the length myself at home even though I brought this to the nail techs attention twice. My kiddo had the plastic shield fall on her face in the middle of getting her nails done and they blamed her saying don’t move. She wasn’t moving especially with her hands in the gel setting lamp. I looked at the shield that was supposed to be secured to the table…it wasn’t. I was charged $175 for us both when usually it is $80 every visit. I didn’t tip as it was awful service, awful work, and up-charging me having no idea I knew all the prices and was a regular (these two are new employees and I have never seen them before). I paid it as it’s not an issue to me but it is an issue when it comes to the businesses integrity. I loved this place for years until now. I will never be back and I hope the owners find new employees or they will lose their loyal customers. It’s not just me who has experienced this either, but a lot of the ppl I have referred to them.Services: Manicures
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October 2021 by Megan Davis
AWFUL. the worst nails i’ve ever had/seen me and my family/friends will never go back. Very rude to customers. Did not do what I asked for at all and when I asked him to stop and fix it he refused and kept going. At the end I was okay with paying and just wanted the nails taken off because of how awful they looked. refused to take them off and we’re very rude.Services: Manicures
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October 2021 by Katlin Bridgeman
Lux had no wait when the other salons I went to were busy. I got gel nails, and they lasted 2 1/2 weeks before I soaked them off myself! I have been to 10+ salons, and gel normally lasts 7-10 days on me. I was impressed!Services: Waxing
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August 2021 by K M.
So a friend and I wanted to get a manicure and pedicure before school started back but not many places are open on Sunday's so we chose to come to Lux. We we're better off not getting our nails done... the wait was ridiculous and when they finally got to us it was not a good experience. They did my pedicure and cut two of my toes. I don't know if they were just trying to hurry but it was very painful and they didn't even seem to notice. Then when we got our manicures it got worse. They gave me the wrong color and chopped off my finger nails. My nails were long and I wanted to keep it that way so I did not need acrylics but instead they cut them very short and painted them like that. Then they filed them very crooked and it looked terrible. My friend's manicure was worse. She got acrylics and they were as short as he real nails (which are very short) and underneath her nails was so much polish. I guess it got shoved underneath during the manicur. Who knows. Either way it looked so bad. We were very disappointed with what we had spent our money on but we we're just gonna let it go and now come back. However it's only been three days and the shellac is already pealing off. This is so frustrating and I would not recommend anyone go here.
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July 2021 by Chanda Rozman
Very clean and friendly. Nails turned out awful had glue all over under side of nail, the tips weren’t matched to my real nail so the size of nails was wrong, too much acrylic was applied and never shaped at nail beds. Awful. Had a new full set out on and two weeks later had to have them removed at another salon because of how they were pulling away from my nails. The three stars is because they did amazing pedicures and they were on point with customer service.
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January 2021 by Laura Sipes
Best place in town my nails look so natural thanks for the good work!
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November 2020 by Veronica D.
They did great on my pedicure and color lasts about 2 to 3 weeks with the basic nail polish. Clean, take their time and polite.
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October 2020 by Letitia Kingan
They are awesome!
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September 2020 by Eddith Garza
pretty self explanatory
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September 2020 by Amy Davis
I love this place ! They are a very clean and professional and friendly place! And they do a amazing job!
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August 2020 by Jennifer Baxter
I love this little nail shop! Van and his wife are so much fun! Lena is wonderful as well. When my brother died and I had to get my nails done for the funeral, Van’s wife was the sweetest most compassionate person. She cried with me. I will always use this salon.
