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December 2023 by Scared T.
HORRIBLE After arriving 15 minutes early for our appointment at noon we're waiting an extra hour just to get our dog and cats shots. I DO NOT RECOMMEND THIS PLACE
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December 2023 by Matt Q.
just to wrap it up in a nut shell, worst place to take your animals. had two labs there, one for over a year and the other for 11 months. both on the quote premier vet contract at 54.00 each per month. two days after payments gets took of 108.00 bucks my wife calls and wants to remove one dog and says she'll see them for appointment on Friday already scheduled for other dog. they said that they will have to talk with there manager first. when I called the next day to confirm fridays appointment they had said they cancelled both pets. Now cancelling one ok, but not honering the other one, bullshit after taking two days earlier 108.00 for both and 25.00 termination fee. Mostly two sets of X-rays done in three months at 200.00 each and totally wrong diagnosi, well that's about as incompetent as one could get. P.S. found new doc and both dogs are better then ever. oh, and if you go there check out the bearded lady they have there.
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September 2023 by Scott McCollough
The staff is wonderful.
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February 2023 by Lara W.
After visiting another local vet 4 times for a serious issue with my elderly cat, I decided to try Pine Street for a 2nd opinion. Not only did they see her the next day, but they were able to resolve her issue with one visit. The staff was friendly, knowledgeable, and THOROUGH. The follow-up has been amazing. I can't recommend or thank them enough!
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July 2022 by Lisa H
Please find another veterinary clinic for your pets. This clinic is very much overbooked & if you need to see a vet quickly because you have a sick baby they will send you to an animal hospital that will cost you hundreds to have your baby treated.
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June 2020 by Stephen Trojcak
a great veterinarian place to take your pets the doctors are great
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June 2020 by Marie Miles
Grreat service. I'm new to the area and I have made them my primary vet. They take wonderful care of my dog are reasonably priced. Also thank you for working services during the time of COVID19
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May 2020 by Collins Joshua
Very friendly staff. they answered all my questions and provided Great service.
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December 2019 by Wes Lawrence
Nice ladies good vets
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September 2019 by Jason Duchin
i brought my cat there because she was getting thin....they charged me for a blood test they never did....plus they told me she had a uti....which they gave me medicine for....2 days later i had to bring her back and they told me i could leave her there unti Monday......4 hours after dropping her off i was called and told she was unresponsive.....i had to put her to sleep because they misdiagnosed her
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September 2019 by Robbies Kids
The front staff are too too rude
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September 2019 by Barbara DePriest-Roberts
Wondering if staff changed. The last time we took our dog there was new vet we'd never seen and new tech we'd never seen. No explanation of that and they hurt him very badly during exam in another room where they closed the door where I couldn't see. He cried out loudly in pain but they never explained why. He was in pain day and night for a week. I told them on the phone what happened and that we were very unhappy. After 9 years of using that clinic ( not that vet) I thought they would have given more consideration.
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September 2018 by Kimberly Neil
I've dealt with most of the animal clinics around central Arkansas at one point or another in the 10 years that I have lived in this area. By far, the clinic with the most caring, level-headed, understanding, knowledgeable and friendly staff has been Pine Street. I can't imagine taking them anywhere else now.
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July 2018 by Kelly Conder
My furbaby had a very bad rash all over her chest all the way down to her back legs. My baby doesn't like people and doesn't like other animals. The ladies at the front was very very helpful they made sure as soon as I got there we were taken back to the room so my baby didn't stress. Michelle the vet assistant was very kind and friendly to my baby. Even though my baby was very scared and shaking they did their best to comfort her. After testing her skin and trying to figure out what was going on. They gave us the best course of action. The very next day of giving the medicines my baby was almost completely cleared up still had some spots but small. I really liked the follow up call I also received the very next day asking how she was doing. I really liked that and made me feel like they really do care.
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July 2018 by Robert K. Judy
Dr. Sam is the best. All the technicians are great. I have a bad back and the tech’s either let me sit in the waiting area or they put a comfortable chair in the room for me. They not even take care of my dog but they take care of me.
