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October 2023 by Jeremy Hopkins
Extremely pleased with the service we received from Staley Glass! They were able to replace the glass in a home window for us very quickly and the price was great too. Thank you, Staley Glass.
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October 2023 by James L.
We've been trying to get our bathroom mirrors replaced since last year. We have gone to their store 3 times and they fill out an order form and tha the last we hear from them. I think our project is too small for them and they just don't tell us. I would not recommend them for anything.
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October 2023 by Robert M.
Had a broken window so I called Staley Glass. They sent a serviceman out looked at the window determined what was needed. Week later They came out and replaced the glass in minutes. Replacement glass is better and stronger than original. A little pricey but you get what you pay for.Good Job.
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August 2023 by Billy Stacy
I would not recommend these people they will lie to you right out the door. I have used them for years they were Always good until the past year or so. If you call to have a piece of glass cut small or large they will tell you 1-3 days . That’s fine. I called last Friday for 2 pieces of glass I said I need them Monday -Tuesday she said ok that will be fine. I called Thursday yesterday almost a week. I got a different person she put me on hold came back and said you need this and this I said yea I do I needed it yesterday .she said I will get him to cut it. Ok today is Friday . They call at 830 after I’m 2 hours from them where I need the glass. Great a freaking week!! OMG how much slower can you get ? My god it’s small glass. She said only 1 guy can cut it and he installs as well . Sounds like to me you need to hire help! I guess I will find someone else to do glass for me. They freaking suck!!
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August 2023 by Thomas W. Ferstl
This review is in regards to a previously posted review by my contractor, Fabian Castillo. I would like to take this opportunity to corroborate everything Mr. Castillo posted, while adding a few clarifying remarks. The spots on the glass were noticed by my wife and I within 24 hours after installation. It has now been approximately 7 months since the glass was installed and Staley Glass notified of our dissatisfaction with the work performed. While solutions have been offered, Staley Glass has not made a good faith effort to execute upon any of these proposed options. Multiple excuses have been made by the company and multiple scheduled remedies have been missed by the company. I suppose the moral this story is that a customer must thoroughly inspect the work performed prior to issuing a check or one's contractor issuing a check, because once Staley Glass receives payment, it will have absolutely no interest in remedying its mistakes. I will be filing a complaint with the Better Business Bureau. If doing so does not get this company's attention, I will file a suit in Pulaski County District Court.
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July 2023 by Fabian Castillo
They installed the glass shower the week of January 23rd 2022 and we contacted them about some spots on the glass on the same week they installed it and finally came out to clean it a week later. They were not successful and they said if we keep cleaning it will go away. They didn't offer a refund or any other option to fix the issue. I contacted them again because the home owner was upset and the spots still wouldn't come out. I contacted the office and they sent the guy who installed the glass and he told me that he has some kind of chemical that would take care of it but it didn't work either and he said that where they did the sand blast they missed those spots and he said he may need to take the door off and send it back to them and that never happened. They were scheduled to show up but they couldn't give me a day or time, they told me it can be Wednesday, Thursday, or Friday at anytime . So I asked the homeowners to be there and the glass people never showed up or called. Everytime we call they always say they will call me back and it never happens and the owner is never there to speak with me and he never answers his cell phone.This is affecting my buisness and I would like a replacement or total refund.
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July 2023 by Jill Price
Good family owned business! Good work
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August 2022 by Beth Pemberton
They said what they would do and did it. Nuff said.
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August 2021 by George Waleszonia
They do very good work. I would recommend them.
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August 2020 by Nichole Ann
Friendly and fast service!
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August 2020 by Stuart Whitney
I had been trying to get this window replaced in my rental house. Other places either wanted to charge $350.00 or were so unreliable that I didn't want to work with them. Staley was professional and did the job for just over $200. Highly recommend!
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August 2020 by Christopher Diers
Friendly and helpful staff. Definitely will use them again when the need arises.
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August 2019 by Cathy dougherty
We use them anytime the need for glass comes up
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August 2019 by Jim Catherman
Great people. Fast and efficient service. I am a long time customer.
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August 2018 by Sam Brooks
They do a great job on they stuff and they have it ready