-
September 2023 by John Furber
Loved it. Friendly sales people, willing to help not pushy. Would definitely recommend.
-
May 2023 by Sherry Melton
Donna Moore was the sweetest! So helpful and kind. Super patient, and was quick to get whatever I ask for. Thanks Miss Donna we are so happy with our decision.
-
May 2023 by Brandon_Tammie Hutchison
The team at Trailer country are nice, but their relationship issues with Bison are being levied onto the customer. Bison trailers is struggling to build a consistent product since COVID. We unfortunately picked a bad unit off the line. Trailer was sent to Bison for repairs when we first bought it. 8 months later there are several new serious issues with the unit (slide-out integrity, hydraulic jack issues, not to mention the shoddy work across the entire unit) . We are stuck without our trailer again while Trailer Country and Bison fight over whos responsible for what. We are not comfortable using the trailer until the hydraulic is fixed otherwise trailer is usable.Be sure to find out the vendor relationship with any trailer store you purchase from. If you are looking at Bison be sure to look at all the units. Some are built reasonably well and other are NOT.
-
July 2021 by Red Rooster
Was looking for parts and didn't know what exactly I needed, but got expert help after talking to Nikki the parts manager. She was so knowledgeable and friendly. You can tell the level of professionalism and experience when talking to her. I will recommend this place to everyone. These folks are not just fly threw employees. Thanks again!
-
May 2021 by Eric Alexander
I rented a trailer from them to haul a vehicle. I had to wait longer than expected to pick up the trailer, but it wasn't their fault. The previous renter didn't get in a hurry to return the trailer. They stay very busy, so it is not guaranteed they will call you back, but they will answer if you call. I will rent from them again if necessary, but will probably buy a trailer from them instead next time.
-
February 2021 by Donna Davis
Thank you Scotty Hall with all your help.Definitely will be back
-
November 2020 by Rita Fox
AJ was an absolute amazing saleswoman. We were in and out so quick it was amazing. Worth the drive..
-
October 2020 by Tim & Lisa Davis
Bought trailer two weeks ago and screws fell out of tailgate. Have emailed Shonna numerous times and no help. All we get is they are in the mail, 3rd and last trailer we will buy from this place.no customer service after the sale.
-
August 2020 by Justin Craven
Great customer service! Shauna was extremely helpful & patient.
-
June 2020 by jerry skaggs
Shoanna is a goddess! I had a new bed, bumper guard, rails and custom lights installed on my work truck. The shop asked me a ton of questions and did everything I needed and more. The entire staff is amazing! The work is outstanding! I cannot stress enough how great this place is. They have a customer for life.
-
April 2020 by Kaiyli Qualls
Shonna was extremely helpful and met us after hours for us to pick up a trailer because we were coming from 4 hours away. Highly recommend her if you are in search of a trailer!! Such a great experience.
-
February 2020 by Patrick Berry
02/2020. My wife and I purchased our first Sundowner (3586OM) from Shonna Barnes over the phone without seeing the trailer in person. The deal took about 3 days to put together, and it was largely due to me repeatedly calling and bothering Shonna for pictures and measurements of specific details of our trailer. She never acted disgruntled or "put out", and made the paperwork process with my bank in Louisiana a breeze. I would highly recommend doing business with Shonna Barnes and this dealership.
-
January 2020 by Micah Glover
inventory is amazing. Shonna made the process fast and easy! She was very knowledgeable and professional.
-
December 2019 by Daniel Baker
Very happy with our new Legend trailer and the excellent service we received from Shonna Barnes.
-
December 2019 by James Phillips
The place was orderly and very nice.Everyone was pleasant and helpful. Our salesperson, Shanna, was very helpful and knowledgeable.James W. Phillips
