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March 2024 by Joe T.
We have been patrons of Woods Feed Store for 30 years. We have bought all our Dog Food there for up to 4 dogs at a time, and so much more yard and garden merchandise over the many years. Service has always been friendly and efficient. Always a warm greeting upon entering. A sincere "how can we help you". And they always carried the bags of food to our truck or car. Not so today. As I entered two other customers had just left the Counter. There were three people behind the Counter. An elderly lady whom I believe to be the Widow of the Owner, a young man and a young woman who was on a stool at the cash register. All there had been talking to the elderly woman who I suspect is their grandmother. I had never seen this young couple previously. Moments of standing the young woman finally asked what I needed. No smile. No friendliness. From her body language and demeanor it was plain she did not want to be of service. "Diamond Senior" I replied. "The 18 lb. bag". She started the register then asked "Do you want the 18 or 28lb bag?" "as I said, the 18lb bag" I responded with no irrigation in my voice. She pointed across the room and said "It is over there now?". I simply stood there speechless. She obviously expected me to go fetch it. The young man picked up on this, the Old Lady didn't. He took off across the store to the back wall. After more than a few moments, he rushed to the warehouse section and brought me the bag. So much for dropping it in my truck by the service door. I inserted my card into the machine got my receipt and left. No thank you. Just silence. I wanted to call the Owner to the side but she was just as oblivious to good service as was the young woman. I wanted to tell her that that girl needed to be properly trained or put out of public view. She has no business running the Counter, but fearing it is her Grandchildren, I left without saying a word. If TSC , which is a few miles closer to my home, carried the brand of food I need, this one bad experience would be enough for me to never go back. Sad. So many young people today do not seem to want to work. They want everything done for them. TSC and Atwood's demand all Associates to be Customer friendly and helpful. First question of their survey is "Were you greeted upon entering the door". I'll give Woods another chance. Maybe this was just an off day for the girl. We all have them. But, if this is a "new" attitude and how they will treat customers going forward, one more chance is all they will get from me.
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October 2023 by Brian Locke
Plenty of straw, plenty of mums, lots of half price merchandise. Everything you would expect from a feed store that was there when I was a kid
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October 2023 by Crystal Matthews
Very nice and helpful. Always has everything I need. I recommend this place over all.
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July 2023 by William Yielding
Great selection friendly home town atmosphere
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June 2023 by Jim Catherman
Nice little down home feed store. If you can't find it at the big box stores, you can usually find it here. Good selection of seeds and plants. Buy your hay and straw here. Straw BTW makes good mulch for your garden.
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April 2023 by Jessica Quint
So helpful. Helped me find the feed I needed. Had chicks in. Lots of selection for the size of store.
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April 2023 by Arron Stanley
Love Wood's. Their staff is always knowledgeable and super friendly.
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March 2023 by Brenda Spence
Always have what I ask for, knowledgeable, and they'll load your feed bags and gardening bags in your automobile.
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February 2023 by Melissa “Missy” Lenahan
The staff knows what they are talking about and usually has an answer to your questions. They are always very helpful and friendly! They have the shots and worming meds needed for litters and know what you need . Great place to go if your looking to improve your animals health!
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February 2023 by Scott Reagan
Solid store just don't bring nothing back if it rips they'll take it have you buy a new bag at half price and then keep the other half the bag so in theory you drove up there to spend money and lose money at the same time after leaving I realize they should have gave me that half of dog food back because I already paid for it I'm basically out $27 and gas money and didn't realize it until halfway home
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February 2023 by GDSTUFF78
This is a great store very knowledgeable staff. We came in to order some chickens and they taught us a lot.
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February 2023 by Jamie Finley
Great selection and fantastic people. Always a smile and so helpful.
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January 2023 by David McSpadden Horseshoeing
Great place to pick up your livestock feed and supplies. Get all the plants for your garden. Friendly and knowledgeable sales associates always treat you like family.
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January 2023 by David
Very helpful with great customer service. They helped on the phone before I came, so I came to them instead of another feed/farm store in town who didn't have better phone customer service. While I was in the store, they offered to help, but gave me my space as I researched specific antibiotics my pets needed. When I asked for some other products as well they were very helpful and went and got it for me. Great experience
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January 2023 by David Blair
Very friendly people and always helpful!
