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October 2023 by Yesenia Sanchez
I’m not the one to write reviews but wow. I went in to cash a check from a loan, I was told that could not happen because I did not have enough money in my account but she could only give me 200 cash and deposit the rest of the check. That itself was confusing, because I wasn’t asking to withdraw from my account, I wanted to cash out my check so I don’t understand what the issue was. But I told the lady, that’s fine deposit the check then and give me 200 back. WELL I realize after she did that, she made my account go -70 dollars and I never saw my check deposit in process (like it usually says when I deposit into my account). This morning I log back in and it’s still negative, I took a look at the receipts she hand me and SHE DEPOSITED MY 1500 into SOMEONE ELSES ACCOUNT. Mind you, this money was needed for my babies surgical procedure and now I have to wait 2-3 business days to have this sort out when it wasn’t even my FAULT. I get that people make mistakes but come on people, people need their money, pay attention to what you’re doing. Pay attention to your receipts if you go to this place.
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October 2023 by Geoffrey Shook
Have been a customer with Arvest for close to 20 years now. That will all come to an end! Recently started a new job and they put a hold on my paycheck with no explanation outside of it being flagged. I’ve worked with the new employer and the payroll company they use, but Arvest still refuses to release the funds even though the check already shows to be cashed.
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October 2023 by Sirisha Vanga
Ivy Rodriquez is really nice and very helpful. She went extra mile to help us for 45 minutes and had beautiful smile throughout the process.
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July 2023 by Sarah Andreasen
Laney is always super friendly does a great job and always makes my day even better whenever we see her please give this girl a promotion. Good employees like this are hard to find!
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May 2023 by Deepak Jain
Franey was super helpful. She was very professional and easy to deal with. Answered our every question with ease. Great job.
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March 2023 by Oliver Black
Not sure why this place has so many negative reviews, I've only had good experiences with Arvest Bank. The associate Emily who helped me yesterday and today (2/14/2023) was very kind and was able to give assistance quickly and professionally. Would definitely recommend this specific bank to friends.
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November 2022 by Fred Fanning
Slowest drive through I have ever experienced. One of their ATM machines ate my debit card. Purchased a cashier check and they forgot to sign it and I had to go back.
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November 2022 by Devin Sims
I’m a non account holder with arvest . I used their ATM for some cash and it ended transaction and gave out zero dollars . I looked at my credit union account and arvest deducted the amount requested plus the fee . I went inside to show them the receipt and they tell Me there’s nothing they can do and that I need to dispute it at my credit union .. I’m the meantime my $ is tied up while they clearly didn’t provide the service I was charged for , even with proof on my account and their receipt that something was wrong .
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August 2022 by Kay Lyon
Lobby is closed today and tomorrow due to staffing shortage.
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May 2022 by Dennis Campbell
Read it all. Po caught the missing info and got mail to me. Arvest mailed my new bank info with no address
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November 2021 by Elnora Harness
Got to go inside today very helpful person so nice and helpful
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July 2021 by Christopher Miles
Do not let them manage your money... they will ensure to put it all into investments while allowing you to buy nothing with your own money. This company has zero interest in actually helping the customers.. instead they would rather allow your money to continue to devalue all the while not allowing you to use your own money.. funny my own investments have over 40% more return than the money invested by Arvest.. Oh but I must come ask to use any of my own money.. meanwhile my investment manager continues to invest in his “Inner Circle Funds”.. It makes me sick each day knowing my money is being managed by these apathetic people... They need a 0 star rating for this company.
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July 2021 by Alex Hutchison
It's a bank. You put your money here. They have staff here. Four drive up lanes, one being an ATM.
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May 2021 by Parker Touchton
I love Arvest but this bank is severely understaffed. I went to make a deposit and you would of thought I was at the DMV with how long I had to wait. I’ll be using other branches in the future.
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April 2021 by Muttey
Bank is hit/miss. They resurface the parking lot seemingly once a week expect the atm to be closed for some reason. God forbid I get cash out on a Saturday
