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March 2024 by Myra Martin
I went in today right before closing and they were so busy there was a line out the door! Brian was the only one working. He was so helpful and patient. Not just today but every time I’m in there he has a smile on his face. Also, Carol who works there is awesome too! She personally called me when I couldn’t get my neighborhood mailbox open to tell me it had been fixed.
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December 2023 by Sheena Rogers
They marked a package as delivered to the front porch. We went out as soon as it was delivered, per our security system, no one actually came to the front door. When my husband called to clarify they said the driver may have marked them delivered early because someone was helping him. But when asked what we do about filling a claim through the insurance if they don't show up by next week, he was told that he couldn't file a claim because it was marked delivered.
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December 2023 by Darren J. Costa
Called for more information on setting up a new address and the representative who took our call was pleasant and extremely helpful. Terrific customer service
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August 2023 by Ramesh Bonakurthi
I think associates here clearly not interested in doing their job. I had a package and asked for the best and affordable prices, the associate showed me the range of price on the screen and I confirmed again before paying the price. I was walking out and saw flat rates box of almost the same price like 50 cents difference but it a priority mail service. When I asked why they didn’t provide this option, he says they don’t need to that and says to talk to the manager for any issues. They couldn’t do a refund either, leaving me no choice. I had visited USPS several times and they usually do great service, visited this branch first time, had a bad experience on first visit.
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August 2023 by Aaron C
The man who assisted me was incredibly friendly, welcoming, and thorough. He made sure we had everything we needed for our PO Box. Very happy with the service!
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April 2023 by B Hill
Carole did a great job taking care of my request.
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September 2022 by Yousuf Ma
Great staff, friendly, and they know what they are doing.???
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July 2022 by Kevin and Stacy
Postmaster Leslie is a joke!!!! Very rude and actually laughed at me as I explained my situation that was 100% not my fault and out of my control. No one seems to know what they are doing and everything just gets forwarded to the post master, who isn't helpful at all!
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May 2022 by Brittany White
I’d leave 0 stars if I could. Have had multiple deliveries get lost or otherwise go missing.
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April 2022 by Lynne Campo
Great Post Office! Had a PO BOX here for six months, is actually cheaper here than in Bentonville. Everything always ran very smoothly. The employees are very polite and helpful and though it is a small office the line moves quickly. Handicap accessible
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March 2022 by Shane Roth
The gentleman to front counter, I believe his name as Brian, is very unpleasant is unpleasant. He comes across extremely arrogant and very condescending. You would think USPS would have better personnel working with the customers. It was a very disappointing experience!
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October 2021 by Jodi Sharshel
I've never been in a post office where I stood in line for nearly 20 minutes to be told they were closing in 3 minutes and would only be helping 2 more customers so the rest of us could leave. Gosh, I wonder if the poor service has anything to do with their loss of customers. Then he was sure to share with me that if I needed an explanation he'd be happy to provide the postmasters phone number because he didn't have time to explain. I'll never use the Centerton post office again.
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September 2021 by William Bomar
Friendly fast service.
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June 2021 by J Crank
Received a first class package with live animals completely destroyed. I was cleaning up dead animals off my countertop when I set the package down. Talked to postmaster and she refused to take accountability or provide resolution. Amazing how they can destroy your package and get away with it. Never trust them with anything valuable. Use a real service like UPS. Also, good luck trying to talk to their customer service on the phone. Good thing it wasn’t medicine or something essential.
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October 2020 by Anna Nguyen
Helpful and friendly staffs every time I walk in this post office. Greatly appreciated you all!
