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January 2024 by Thom Crutchfield
Amazing staff. Absolutely the easiest banking I have ever done.
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January 2024 by Blaine Venable
Great bank to do business with and the people there are freindly and always willing to help
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December 2023 by Don Ash
It's a catch 22....the staff is usually friendly and professional...the loan dept is rather crude...don't follow up on applications, false info and generally not helpful...truth be told I personally don't see any advantage of being a "member" of AFCU..
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November 2023 by Terri Tully
I’m a new member and the staff couldn’t be more helpful! While using the drive thru, they saw I had my doggie with me, and gave her a treat! I’m very happy with my new credit union!
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November 2023 by Tommy Wise
Sally and I love both Conway branches and the branch in Greenbrier. Nice folks, easy to work with and knowledgeable about their services.
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November 2023 by Jimmy Miller
Worst banking experience of my life. Terrible hours closes at 5pm except Friday. Take for days for a deposit to show up in the account if you use the ATM or picture feature intended app. Just very inconvenient outdated system and setup. I will be changing banks soon.
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November 2023 by Tianna Thompson Wilson
Good service but this location needs to replace their ATM or something. It's always either down or having issues of some kind and not able to complete transactions.
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October 2023 by Kevin Brown
They were charging every month for paper copy that we could not turn off with our cell phone And they could not turn off at the bank and will not erase charges because their past six months old. It took us over a year to get Internet and a home computer in over a year to go fight the charges, so they were no help and we’re talking like $140 for monthly pay charges how ridiculous
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October 2023 by Chronicle
Always very nice and welcoming! They always resolve my issues with ease. They are the best !
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October 2023 by susan reed
I received the best help here when my accounts were compromised. This bank has great reps who care enough to help me even though it took a lot of time to change everything due to fraud.
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September 2023 by Julie Porter
Employees were so polite and helpful. Fast service. I was really impressed and will visit this branch again.
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September 2023 by Dawn Knight
If you want a bank that punishes you after you get scammed and your bank account drained, this is the bank for you. My husband and I got scammed. Drained our checking account and put us -$60(-$90 after they charged us the over draft fee) we went to the bank the same day to address the situation and were told their fraud department couldn't do anything and that we'd have to file a police report. We put money back in the account from our savings so we were no longer negative and paid their fee. They locked our online banking and if we needed to deposit a check, they put it on hold for 7 business days before we could access it. Once we got a copy of the police report we submitted to them to try and get these holds removed from our account and were told the process could take UP TO 6 F***ING MONTHS! So now we can't pay our loan online, can't transfer money online and can't immediately access money from checks we deposit. We lost over 2 grand because of this horrible scam. THEY LOST NOTHING BECAUSE WE TOOK CARE OF IT THAT DAY!!! WE EVEN PAID THEIR STUPID $30 FEE SAME DAY! They say we can potentially get that refunded once their fraud department reviews our case IN 6 F***ING MONTHS!!! Do yourself a favor. Go somewhere else with your hard earned money.
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September 2023 by Steven Marlin
Staff is always nice. I was in a hurry (my own fault) and they were great at accommodating
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September 2023 by Haven Donald
Sadie Wilbanks and KJ Grider are awesome!!! The ladies at the front are professional and nice as well!
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August 2023 by Harry Lattin
Had a great experience with AFCU. I've got my car thru the Credit union.
