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January 2024 by Ellie Fields
Absolutely the best service around!
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September 2023 by Olivia Wilson
Emily was very efficient and professional. Helped with everything I needed
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August 2023 by Oda
The staff was quite friendly and the building was super clean inside. My biggest complaint is that I wasn’t informed that they didn’t have a way take card payments inside, this wasn’t mentioned online or over the phone.
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July 2023 by Dan Payne
KJ Grider is a great guy and helped us out with a car loan. He worked quickly to help us!! We appreciate him and AFCU , we will certainly use him again!!!
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July 2023 by Christy Payne
KJ Grider was very helpful and efficient with our loan. He has a great personality!!! We definitely recommend him for any loan need.
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May 2023 by Anthony Colquitt
I have never experienced such levels of callousness and pure incompetence, not not mention lack of accountability. I have called 3 locations and have had an hour and a half on hold, and still waiting for a agent. Not mention that I can’t even leave a call back message.Too say at least, do not trust your money with this business , to say I’m insulted would be an understatement.But finally, an angel arrives, and is far more competent than she gets credit for. Mrs Kalya(and I hope I’m spelling it correctly) was the most kind and competent employee I’ve dealt with in this business. She was kind, compassionate, and handled my business in a very professional manner while still being a kind human being.I sincerely hope that you compensated this young lady for being superior to her supervisors. And btw, at not one time did her manager intervene, even knowing how irate I was with such horrific service. I have closed my accounts with you and I will never utilize Arkansas federal credit union as a bank again. I’m the son and grandson of 4 Master Sargents ….Shame on you for disrespecting my families service to this country…Kalya was fantastic and took care of my every need, I would encourage you to recruit more employees like her. Have a good day and thank you for the horrible experience that was essentially painful, but was saved by MRS KAYLA.Dear Momma, you are appreciated.
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March 2023 by Ray Hight
Dave Ward staff provided excellent customer service
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January 2023 by Charles West
Needs more tellers up front but got me in and out in no time and very nice but everyone I’ve talked to in all three banks or great with people
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January 2023 by Sherry Curran
Very kind, courtesy and helpful.
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December 2022 by Janie Melton
Great experience. Dilynn was so friendly, kind and helpful in helping me get through my questions and taking care of my banking needs. Thank you so much.
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November 2022 by Mario Marr
Dilynn Boyd was great . Very professional and informative. My overall experience was great . Love this credit Union.
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October 2022 by tracy richards
The AFCU branch on Dave Ward is the best! This branch is the only reason why I am still using this bank! In the past, I have had a few issues with the other branch in town, but the people at this location are extremely nice and take the time to understand your issue and work diligently to resolve the problem. Over the years, I have had accounts with other banks. However, I have never seen a bank that cares about their customers the way this one does!
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July 2022 by Don Tate
Been member since 70's. They've grown and still are my favorite bank.
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April 2022 by Chandler Byrd
The new updates to the app and website have greatly improved my experience. AFCU has the best APY and lowest minimums. It is the absolute best place to save money.
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January 2022 by Rick Cook
Everyone was very polite and helpful. Even the branch manager took time to come introduce herself. Great customer service. Thank you.