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April 2023 by Gary Middleton
Will be moving my business account and personal, never have I had such trouble with a bank until now, really long wait times in drive thru .
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March 2023 by Josh Rowland
One of the worst banks I have ever had the pleasure of doing business and I definitely want everyone to know I have a business account there and it's towed recovery I will be switching my bank account to another bank worst bank I have ever seen.
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October 2022 by Daone Uhate (Da1uhate)
They never return calls and The supervisor is never there Also they assist They're consumers in committing fraud and other felonious crimesAgainst mentally disabled adults. EVEN AFTER IT HAS BEEN REPORTED MANY TIMES AND YOU GO IN THE BRANCH BUT THEY TRY TO FAST PLAY YOU EVEN WENT TO CORPORATE OFFICE AND ITS A JOKE NO HELP
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October 2022 by EDforthe WIN
Very rude staff and always giving you a bad look, worst experience I’ve ever had in a bank.
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September 2022 by Betty Figueroa
They never return calls and The supervisor is never there Also they assist They're consumers in committing fraud and other felonious crimesAgainst mentally disabled adults. EVEN AFTER IT HAS BEEN REPORTED MANY TIMES AND YOU GO IN THE BRANCH BUT THEY TRY TO FAST PLAY YOU EVEN WENT TO CORPORATE OFFICE AND ITS A JOKE NO HELP
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June 2022 by April Vest
This location has an amazing staff. Everyone was so pleasant and kind! Thank you all for your kindness and compassion!
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June 2021 by Teresa Crowder
Every single time I visit the East Oak Bank & Vanessa helps me, which is frequently, she smiles, uses my name, meets all security measures with my account, is knowledgeable, kind, & respectful. Also, she has a boat load of patience. I love this location. Thank You Vanessa & crew!
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April 2021 by Carrie Seifert
The staff at the East Oak Street location consistently go above and beyond to deliver excellent customer service. The friendly, knowledgeable and accommodating team members go out of their way to provide an outstanding customer experience. That means so much to me as a small business owner. Well done, Centennial East!!!
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February 2021 by Bob Grey
Not a good bank. They put a 9-day hold on checks into a new account as a "new account hold", which goes for 90 days,then will argue with you about it,demanding you go elsewhere to cash the check before depositing it. It took them a half hour to deposit one of my checks and withdraw $50 from the account, but never even withdrew the $50. You are forced to apply for a new account online because the lobbies are closed, but then will argue with you, saying "because you opened your account online, you can't get a debit card". After settling that out, and having one mailed to you, it won't work. When you go to the ATM to activate it, it will give you an error about not being able to access the card. Because of this, it won't activate for use at stores or ATMs. On top of this, they won't answer the damned phones so you can't call them to sort it all out!
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March 2020 by N London
The people here are so nice and helpful. It is a great place to do your banking. I do most of my banking online so I am not familiar to them but whenever I have to stop by everyone is friendly and courteous.
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January 2020 by Emmanuel
For my experience towards my ethnicity have been very nice and polite. Unlike other banks they just treat you differently, but not this one. Have been well taken care of. I recommend this bank ?
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November 2019 by Emmanuel Navarro
For my experience as Latino, they’ve been very nice and polite.
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September 2019 by js sprad
I was simply trying to cash my centennial check at this location. I did attempt to do a direct deposit to my USAA account and funds wouldn't be available immediately so I decided to just cash it instead. I was told by the cashier she would not cash it because essentially I could have tried to double dip, which I can understand but according to her I'm guilty until proven innocent. I felt she could have handled it a little better but she, in my opinion, was short and rude to me when I asked to speak to the manager. I was told that she doesnt know me and they do business with my boss, not me. It makes it hard for a potential client to consider such a bank when the people are poorly trained in customer service.
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May 2019 by Amy Tarkington
They are very friendly
