Custom Glass, owned by lifelong residents of central Arkansas, has been serving the community since 2000. With a family-oriented approach, the business emphasizes local, Christian, and customer-focused service. The team is known for being professional, prompt, and helpful, often providing quick service such as vehicle windshield replacements within minutes. Customers frequently praise the staff’s professionalism and ability to handle complex situations, like finding hard-to-locate parts for new vehicle models. Several reviews highlight their quick response times, efficient service, and willingness to assist even when insurance delays occur. The staff, especially representatives like Jess, are appreciated for going above and beyond to ensure customer satisfaction, often locating parts in short order and completing repairs professionally. Overall, Custom Glass is recognized as a reliable, friendly, and efficient business that prioritizes customer needs and provides quality service in a timely manner. Their dedication to serving the local community and maintaining a family-oriented atmosphere makes them a trusted choice for glass repair and replacement.