CVS, a well-known pharmacy chain, generally provides a positive experience for its customers. The pharmacy staff are described as helpful and friendly, efficiently handling prescription transfers and resolving potential fraud issues. Customers appreciate the care and attention they receive, with one sales associate, Jared, going above and beyond to make the shopping experience simple. However, some customers have expressed frustration with the pharmacy's limited hours and long wait times, as well as the lack of customer service at the front of the store. Overall, CVS seems to offer a mixed experience, with strengths in its pharmacy services but potential room for improvement in its operational efficiency and customer service.
The CVS store at Oak Street in Conway is always extremely clean and well organized. The staff, especially Michelle is wonderful and so helpful and polite.
July 2026
They usually have everything that I'm looking for and I love the coupons on the CVS app
April 2026
Slowest pharmacy since covid. Customer service is subpar. When you are sick there should be more compassion and effort to expedite things in a kindly manner.