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April 2025 by Maureen Yakus
Getting a quote and having the terms explained to me was very easy. Joe was extremely kind & patient. My rates are very affordable, thank you.
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March 2024 by kayla jacobson
Dallas Cooper is the best insurance agent in Conway! She hooked us up with the best rates and coverages. See her TODAY ‼️ period.
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March 2024 by Whitney Higgs
dallas is amazing!!! definitely go see her!
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March 2024 by Nongyao Ivey
Very high rate insurance and worst customer service
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February 2024 by Sandi Riley
They really helped me with my questions. They got me all squared away with my changes in auto policy.
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February 2024 by Rhonda Wyttenbach
linda ashlock.you rock.very polite and caring individual.theres a special place in heavin for you.
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October 2023 by Linda Denton
We recently changed insurance companies due to the overpriced rates at Direct. When points came off my license from a wreck 3 years ago our rates went UP instead of down.Still think the world of Joe and Linda and the other people who work there. They are good people but the company is not at par with the employees.We had been with Direct fir many years.
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September 2023 by Matt Hill
Super helpful and made process smooth and stress free.
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August 2023 by Jewels Robbins
I needed to get a hold of a local agent
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July 2023 by Jewelz Hoover
I needed to get a hold of a local agent
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July 2023 by Kris Essmyer
Been very well and fair with me
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July 2023 by Kendra ward
Nice staff
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July 2023 by She Says
Not this office specifically, but company as a whole… signed up at the beginning of June, set my payments up for mid month, paid first months that day and then was charged again on the 15th of the same month. Never got refunded even though I was promised I would. Customer service likes to argue and doesn’t understand the fact that because website didn’t state that I would be charged twice in the same month, I am entitled to a refund or a free month because at this point I’ve made 2 payments for 1 month of insurance. I live paycheck to paycheck and that was bill money for another bill, and now I’m behind and can’t even afford gas or food this week.
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July 2023 by Gabrielle Smith
Not this office specifically, but company as a whole… signed up at the beginning of June, set my payments up for mid month, paid first months that day and then was charged again on the 15th of the same month. Never got refunded even though I was promised I would. Customer service likes to argue and doesn’t understand the fact that because website didn’t state that I would be charged twice in the same month, I am entitled to a refund or a free month because at this point I’ve made 2 payments for 1 month of insurance. I live paycheck to paycheck and that was bill money for another bill, and now I’m behind and can’t even afford gas or food this week.
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June 2023 by Rita Childers
I have gone through your company before and have always loved the service that I have received from you. I can't wait to recommend you to many more of my friends to come
