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November 2023 by Jon-Paul Casias
One of the best and friendliest places with great customer service.
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November 2021 by Chris Good
Extremely knowledgeable and friendly staff.
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November 2020 by Gloria Tidwell
A customer for at least 2 years. Staff has always professional, helpful and friendly. I am very happy to rely on good service.
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June 2020 by Rhonda Ruth
I'll never store my things anywhere else but here. The management are wonderful people. Best place in town
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March 2020 by pinky Independent4
Good storage facility with secure entry.
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April 2019 by Courtney Lee
Amazing Customer Service, Convenient Location, Phenomenal Security, Professional and Clean Storage Options
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January 2019 by Tamara Kaye Mulligan
Great customer service! She Will go out of her way no matter if its after hours even just to take a payment! Great great!
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December 2018 by Charlene Simpson
Best prices in Conway
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September 2018 by Eric Bryan
Did it all online. Would be great if it worked. It doesn't. They emailed me an access code and called to confirm that I had gotten one. I thought it was great service. Went over that evening and the access code wouldn't let me in. Now I have a full trailer that will have to sit outside. They don't open until 10am so I can't even go first thing in the morning. Going elsewhere and demanding a refund.
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August 2018 by Sarah Holt
Well kept and monitored.
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June 2018 by Dawn Howell
I was gonna leave this place a nice a review since I have been with them for almost a year now but as of 2 weeks ago my storage unit along with several others were broken into due to the fact that the gate that is supposed to keep our belongings safe is broken and bow has been broken with no one attempting to get it fixed.. Lucky I caught that my unit was broken into in time that some of my things and a couple other people stuff was recovered because the theifs were caught on video but the things that ARE VERY IRREPLACEABLE ARE STILL GONE AND THIS IS DUE TO A PLACE THAT IS supposed to be a gated code needed facility to enter has a broken gate now for 2 weeks and anyone can just drive right in when they shouldn't be able to.. I had been very pleased with the staff and everything since day 1 of me starting to rent until this happened.. And only reason I'm very unpleased now is because I pay $65 a month to have my things not only locked up with my lock in the unit but always having a gate that you are not supposed to be able to enter unless you have a code.. No one is maken an attempt to get the gate fixed and yes was very sorry for our belongings gettn stolen but still say its not there responsibility... WELL IT IS UR RESPONSIBLY TO GET UR GATE FIXED AND HAVE UR FACILITY UP AND RUNNING LIKE IT SUPPOSED TO BE.. THE GATE HAS BEEN BROKEN 2 WEEKS NOW AND NOW ME AND SEVERAL OTHERS ARE MOVING OUR BELONGINGS DUE TO THE STAFF NOT GETTN THE GATE WORKING PROPERLY SO JUST ANYONE CANT ENTER AND SO.EONE UNIT GET BROKEN INTO AGAIN.. THE STAFF IS VERY FRIENDLY AND NICE BUT THEY DO NOT KEEP UP WITH MAINTANCE OF A SUPPOSED TO BE GATED FACILITY...
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December 2017 by David L.
These idiots have no idea what they are doing. This is by far the most unprofessional company I have worked with in a long. They don't except check ins after 3pm!!! Hahaha that'd he fine if they didn't tell you to call after hours. After about 8 times going to voicemail, they started screening the calls. F***downtown storage conway
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December 2016 by Darin Pearce
Rented a unit here when my inlaws downsized. There was plenty of room for all their stuff. The monthly cost was very reasonable. We had to get in and out of the unit lots because we were selling and moving stuff constantly and we never had any problems. We had to call the owner one night because we forgot the gate code and they responded quickly.
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December 2016 by Jennifer Bonds
We used Downtown Self Storage for a year while we were recently building a house. We thought we only needed 2 units, but when the moving crew was unloading we realized we needed 3. The friendly staff were able to accommodate our need on the spot. Our units were very clean and we never experienced any issues with security. I would highly recommend this storage facility.
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December 2016 by Wills Family
Downtown Self Storage is under new management and has greatly improved the security and convenience for customers. The rates are the best in town and the staff is very friendly and helpful. More lighting and cameras have been added.
