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December 2023 by Susan Damico
Came into this bank on Front Street location from a recommendation of a lawyer. I called before showing up and the person that talked to me was polite but when I showed up everyone in that bank looked at me like I was going to rob them. I'm from out of state and I felt the tension immediately. So I thought if I spoke first maybe they will see I'm friendly and be polite. Nope total opposite. Not only did they tell me something different on the phone but in person they weren't helpful at all. Jonathan proceed to lie in my face and I called it out because it didn't make sense what he told me. Nope, I couldn't let the lies they were telling me slide. So basically they only want a certain look for people who bank with them. Well I'm here to tell you...never judge a book by it's cover and southern hospitality was not in this place. I came into town because I loss both my parents 10 months apart and was trying to handle some savings bonds. I was even willing to open an account since my bank wasn't in Arkansas and use them for whenever I'm down there. I visit a lot in Conway but will never use this bank. I will not patronize an establishment that doesn't have respect for new potential clients.
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November 2023 by Sleepy's R.
They have always been helpful and kind to me when I would come in or through the drive thru. They even offer a dog biscuit for my service dog when they see them in the car.
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March 2023 by Zach Attack
My brother cashed a check here at this location at which point I immediately went to my bank and deposit some of the larger bills. All of which came from this establishment. One $100 bill came up fictitious. I was not reimbursed for the bill and am now out $100 would not recommend
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February 2020 by bonnie clark
I've been banking with First Security for over 20 years and have always had wonderful interactions with every member of the staff at this location. Rose, Doris and Lois are my favorites!
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August 2019 by Noah Gray
i usually have a good friendly experience there but there is a old, shoulder length hair, blonde lady that's so rude. i pull up in the first lane and she doesn't say a word, i proceed to say "hello how are you" she doesn't even acknowledge what i said. She has no manners and needs a wake up call. Either get the manners up and running or quit. As well as when i proceeded to pull off i said " have a great day and she didn't even look up and say anything.
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February 2019 by Marcues White
This is a wonderful bank. If u need a loan I would suggest going to George. He helped me and my wife more than a decade ago to start building credit through CD loans. You are more than a number and the advice he gave to us was priceless!!
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December 2018 by Dawn Howell Queen
they did awesome having Santa and Mrs.Claus in town.. Had cookies and milk for the kids and we got a FREE picture... looks like we found a new place to see SANTA.. Merry Christmas!!!!!
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May 2018 by Bill Altman
I received a birthday card from the Conway office yesterday that was personally hand signed by Shawna, Linda, Janice, Mike and Patti. Your thoughtfulness is a rare thing these days. I'm a customer for life. Thank you !!!
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March 2018 by velta morgan
Always great service
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September 2017 by Amanda Henderson
The teller that helped us was very personable. It's a beautiful building too!
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July 2017 by Lee Windle
First time, EVER! I have been told my money or business was NOT good enough at a bank or any other business for that matter!!! They must not need the money, they must have plenty already! Unprofessional to say the least!
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July 2017 by Randy Parnell
Friendly staff...
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March 2017 by xxxSubZero
Staff here has always been helpful and friendly, in fact every one of their branches I've been to in Conway has been great. I recommend this bank if you don't keep much money in banks, their free checking account is just what it sounds like.
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May 2016 by Gerardo Davila
Great staff and customer at every location.
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December 2015 by Jason Boyd
Staff has always been helpful at this location. A great branch to bank with.
