-
April 2024 by Josh Rowland
I know one thing this has to be the slowest Bank I have ever been to in My Life.
-
May 2023 by Tasiah Lee
Jodean is the very BEST, she’s the sweetest and most helpful lady and always does anything she can to get you taken care of.
-
May 2023 by Haley Taylor
Great customer service! Have had an account here for several years now and they go above and beyond to help
-
May 2023 by James Peeples
Fast and Enjoyable Tellers!
-
May 2023 by Lucille Ferguson
The team at this branch is exceptional. They are always willing to go the extra mile to ensure I am well taken care of, and in a timely manner The tellers are incredibly kind, and knowledgeable. They take great care of me here.
-
April 2023 by Terry Tew
Went thru drive thru to cash a check, yes I have checking and savings accounts there, took 15 minutes just to cash a $200 check while I could see guy and girl inside chatting it up
-
January 2023 by Frank M
Showed up today at 4:50pm doors locked. What are your lobby hours?
-
August 2021 by Katie Pratt
My bank is wonderful. Friendly staff
-
October 2020 by Rogelio Lopez
I have had 3 different bad experiences with first security. In December of 2019 one of the many branches they have allowed my ex wife to withdraw $10,000 dollars out of my personal account. She called the bank and gave them my personal information and she was able to get the money. In July 27 2020 my account was hacked i was out $700 it took the bank 2 weeks to get it figured out. This whole time there was overdraft fees and they won't return does to you unless you catch on to it. The third time is today October 7 2020 I deposited my check to find out that the bank reverted the $700 from July my truck payment went insufficient and like before more overdraft fees. I am out $740 once again. I am so frustrated with this bank. I have never had such an experience with any other banks before. I would like to get this matter resolved and I will be closing my account here. First security employees are great it's the banking system that needs looking into. Rogelio Lopez.
-
July 2020 by Keri N Zimmery Dean
Well I would give a good recommendation, to Joe for helping me out with getting my banking app fixed but I had to call the online baking center & got hung up on 7x & then called oak st & got Joe one of the managers she called, herself with me on 3 way & they hung up on her too.... finally got it fixed but that was way to much to do, & I have been with them for many years !!!! So I would give a good recommendation to Joe & the rest of the staff, but not the bank itself !!! Thinking about changing....& to think it’s during a pandemic & I just had a stroke 2 weeks ago.... you need to be able to count on your bank !!!!
-
January 2020 by OB LaM
Not as courteous as other First Security branches.
-
December 2019 by Emmanuel Navarro
I felt treated biased towards my ethnicity. Never in AR I’ve been treated differently from others.
-
November 2019 by Joel Hunt
Professional.
-
June 2018 by Sheri Smith
Brandon J. Lar has helped me with the little problem I had with my account, with all the patience of a saint, I was a mess. He is actually making me better at banking.... so thank you Brandon.... you're awesome man.
-
April 2017 by Sherry Gray
I always have hrat service at the oak st first Security Bank everyone is always nice and curtious
