GameStop has received a mix of reviews from its customers. Many appreciate the helpful and friendly staff, like Cecilia and Kayla, who go out of their way to assist customers in finding items, such as action figures and Funko Pops. Cecilia, in particular, has been noted for her positive attitude and helpfulness, making visits enjoyable. However, some customers have expressed concerns about stock levels and the limited trade-in options, stating that the store often lacks inventory. Additionally, the store's opening hours, starting at noon, have been seen as inconvenient compared to other nearby game stores. Some customers have felt ignored due to employees chatting among themselves rather than engaging with shoppers. Despite these issues, the staff has been described as nice and accommodating, even during busy times, leading to a willingness to return.