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February 2024 by Terra H
I’ve been to this Goodwill a few times and was surprised by the rudeness I encountered from an employee ( an older lady). A cart was brought out I was standing in front of it just looking at the free merchandise they put a price on and the lady assumed I was going to grab something off the cart and she made a rude comment, uncalled for & not necessary.Some of the employees do not mind if you look at the donated merchandise but some are @$$holes. The prices here are getting ridiculous, a good bit of the donated goods can be bought brand new or from EBay for just a few dollars more.
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July 2023 by Amanda Casey
Didn't even want to give a star y'all have bedbugs there nasty.
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July 2023 by Jeannie Fuchs
Love-love-love this Goodwill. We live in Altus but had to come to Conway, decided to stop by and wow, was I surprised. This place has beautiful decor, lots of nice clothes, shoes/boots, and just tons of items to choose from. The cashier was fast, and friendly, and took care, wrapping my items. The Best Goodwill in Arkansas that I have been in!!
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May 2023 by Kaitlyn
Have found several items of clothing here before. I've seen good quality furniture in this location as well before.
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April 2023 by Kimberly Michelle
I shop here a couple of times a week. Yes it is a very clean and organized store and honestly I have never met a cashier that wasn't really nice and helpful if I needed it. However the people on the floor don't speak or even smile and will and have walked away from me personally many times. They know exactly who they are and maybe this may adjust their attitude because this is a fabulous store and she is the bad apple and I pray they don't allow her to ruin all of the others hard work. Anyway other than that this is my favorite Goodwill. Thank yoy
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April 2023 by Thomas Murphree
My cashier "Torrie" was really nice and also very efficient.
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March 2023 by Dakota Franks
Although the store his tinier and can easily get overcrowded, they had a lot of great items to choose from. They had lots of decor, clothing, blankets, and more. We found several nice shirts at a good price and some nice decor too! They had some great discounts. The staff were friendly on both occasions that we stopped by to shop around!
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January 2023 by Fayrene Parnell
Tried to buy a little plaque that was red color coded but no price sticker. Asked for price and "Erica" said it would be 24 hours to price it.....?♀️ Glad they are so quick to help those in need...as this money is supposed to do....?
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November 2022 by Vincent Graves
Was out shopping with my friend when the manager, named Crystal, approached me and began prying into my personal life as one of her workers are apparently a family member of mine that i have no contact with. She began imploring me to "put my grown up panties on" and "get over it [whatever happened between us.]" as "blood is thinker than water". She also casually accused me of coming to the store to intentionally harass my estranged family member by simply SHOPPING at a store. She essentially said she was going to kick me out but the family member was off the clock so she couldn't. Despite my stated disinterest the Manager, Crystal, continued on for about 10 minutes before I eventually just walked away. I attempted to continue shopping which did not last long. The estranged family member waited around and called another family member to come to the store and harass me. I was being screamed at and she was blocking every exit I tried to take. I asked MULTIPLE TIMES to be left alone as I walked out to my friends car. She continued screaming at me as the off the clock worker, Abby, egged her on. The manager did call the police and eventually help prevent the 2nd family member from following me on foot after a while. The manager did little to nothing otherwise and gave a very unenthusiastic and half hearted apology right before the police arrived. She told me I was "very bitter" and reiterated that I should stop being so prideful and "make up" with the estranged family members. The entire event was extremely distressing and it triggered my PTSD (which was literally caused by the family member/s mentioned). It was EXTREMELY unprofessional for the manager to even approach me as I did nothing wrong and the employee in question WAS NOT EVEN ON THE CLOCK. I just wanted to go shopping with my friend.
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November 2022 by SUSAN IOCOLANO
This is the best charity shop ever .. friendly staff and they are helpful
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October 2022 by Nautilus Bbx
10/10 great service i love coming here
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September 2022 by lori park
This store used to be a fun place to shop at and find out of the ordinary things but in the last few months they have doubled thier prices on so many things. Selling things for more then the cost to buy them NEW And the product is donated to them so inflation is no excuse. I will not be donating here any longer nor buying things. Not to mention they never have enough staff and lines are way to long. I bought something at the dollar store and threw it in with my donations just to see if the online reviews were true about goodwill.. they had that used item listed for $3.00 a few days later?? Come on guys get better management go back to how good you used to be.
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September 2022 by Nick Born Again
I love this store. Super clean and the management is awesome
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July 2022 by Joshua Witt
Service is good and got a good selection. Men's section could be better
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May 2022 by Randy Matsh
Summer temps have arrived and needed some shorts. Good place to get quick, economical clothing to get by until back home.
