The Hilton Garden Inn Conway offers clean, comfortable, and quiet rooms, with some suites featuring separate sitting areas. While a room had a minor initial issue, it was promptly resolved. The staff receives consistent praise for being friendly, accommodating, and providing excellent, next-level customer service. Guests enjoy a nice evening reception with snacks and drinks, and a made-to-order breakfast is available. The lobby offers warm cookies for a welcoming feel. The hotel is within walking distance of a shopping center and several restaurants. Overall, despite some rooms feeling slightly outdated, the exceptional service and comfortable stay lead to strong recommendations and repeat visits.
Melissa and the young man who works overnight are SO kind and helpful! Will definitely come back to this location bc of the amazing staff and good location!
October 2026
We stayed here for multiple weeks while my wife was going through cancer treatment. The staff was unbelievably friendly during the entire stay. Leslie at the front desk went above and beyond to make sure we had everything that was needed. Every member of the staff was very helpful and polite. We would definitely stay... read full comment
September 2026
Eh place was under construction and reno with all kind of equipment and noise ..maybe it will be better one day ..got the room next to elevator and view was not good - the roof! Would likely pick Marriot property next door. There is a 7 brew next door and that is the highlight!?
