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October 2023 by Brooke Mccarthy
I love my new floors and am very happy with the help and guidance and service I received from The Carpet Center. Thank you so much!
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October 2023 by Brad Lipscomb
Their quality of work is second to none and awesome customer service.
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May 2023 by Debra Crader
Love the people that work there and a variety of flooring choices
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February 2022 by Hannah Mcdonald
We have been waiting for floors to be installed for almost 3 months. Every other day we're told it will be today or tomorrow. We even get told they're on the way and no one shows up. Hoping for reimbursement of the $15,0000 they got up front for the job but with all the lies we've been fed since day one it's hard to know what will happen. Would happily share screen shots of countless texts saying we'll be there in 15 minutes and no one shows.
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August 2021 by Gail Carlon
Replaced 3 bedrooms of carpet with vinyl planks I am very happy with it and the excellent installation and workmanship of the 2 men who did an excellent job. Thank you so much
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June 2021 by Randy Phillips
Customer service is bad. I was acknowledged within 30 seconds but I pretty much was on my own as the guy couldn’t take his eye off his cell phone. I left after less than a minute.
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October 2020 by Whole Salers
Great people, and great service. They came over and cleaned the carpets in our new home, and did an amazing job. Will definitely be going back to them in the future!
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October 2019 by Kim Slaughter
I ordered flooring months in advance of my remodel and never got the flooring. They never could find my invoices or even get me the color I choose very unorganized. I got excuse after excuse I finally had to order from someone else. They will not refund the money on the flooring I bought so now I am out over $900. had to spend over 4k on new flooring instead of just ordering the same flooring I had before for the small space I had to do.
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July 2019 by Joan O'Neal
Good service and products. Very helpful information.
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May 2019 by Deborah Howell
The Carpet Center replaced every inch of flooring in my house with new carpet and vinyl plank and also put in a new tile shower. From the first contact to the end of the project Rusty was very helpful and professional. He is honest, personable and was definitely a calming influence! The installation crew did a great job on everything and dealt with the inevitable issues that arise when remodeling an older home. I really enjoyed having Darren, Vince and Candy around. Thanks so much to everyone!
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March 2019 by David Freyaldenhoven
It’s been years since I’ve dealt with these people but I wouldn’t recommend doing business with them.
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January 2019 by Brandon Wilson
Excellent customer service would recommend Chris to anyone they did all the flooring, backsplash, fireplace rock, and showers in our new house super job guys
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September 2018 by Melissa Lacy Miller
Our new tile looks amazing! I'll be returning soon for new carpet.
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August 2018 by Kara Evans
The Carpet Center has gone above and beyond for me during our home renovation in Conway. BIG praise for Brett Taylor, especially! If you have flooring needs, I highly recommend you go see him. He will take care of you!
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July 2018 by John Hicks
The Carpet Center just installed three bedrooms of wood flooring in our home and we couldn't be happier. We Enjoyed working with Brett during the purchase process. He listened to our needs and our wants and gave us good advice. We worried because we had to match existing wood flooring but we came up with perfect match. The installers were first class. Very courteous and caring. They were on time every day and finished the job in two days. And they didn't leave a mess � The Carpet Center is the place to call for your flooring needs. Oooh, I sound like a commercial �
