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February 2024 by Miranda Sligh
Always great customer service. The staff is friendly and very helpful.
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December 2023 by michael schmidt
Had a transaction and Sidney helped me tremendously. Appreciate the extra mile you went through today.
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June 2023 by Mora R.
I went to drop off an Amazon package that used the QR code (didn't require the box or the label). The guy told me he would have to charge me for a single strip of tape (about 4 inches long). Then when I told him I was going to leave and go to another UPS store, he told me I couldn't because he already scanned the code.
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May 2023 by Mahek Shah
Customer service 0, rude and useless employees! They charge $1 for tape and $3 for printing labels. UPS store in Little Rock, don’t charge for you to email the label and to tape your boxes.P.S. the girl working the counter eating your PBJ hope you find a better job that you enjoy working. Customer service is not the job you should be looking for!
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March 2023 by Sugar Buster
Went in the store to return a package to Macy. I was to told by the young lady, she will charge me a $1.00 to tape my package. So I said I need to buy tape anyway since I’m leaving this%#%# city!!! Once I purchase the tape, Ms. Lady said, oh I’ll just tape it. So I had to buy something in order for her to tape the package with the store tape. Really!!
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March 2023 by Bjorn D
Clean store, fast service... except the older male employee seems to dislike his job and provide smart comments on multiple occasions about return packages.
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December 2022 by Kartar Singh
Service too good store inside clean staff very good
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October 2022 by Nancy Sneed
I was immediately assisted by a very professional employee. It took less than 2 minutes for the transaction.
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July 2022 by Gretchen Brandt
Wonderful service, wonderful staff. Would be nice if door was handicap accessible.
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June 2022 by David Lamberson
This store’s staff is always professional and personable.
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December 2021 by Logan Halamek
Super nice staff and very helpful. They are more helpful than the corporate phone line. Also, it is super easy to ship packages here and drop off is seamless.
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October 2021 by Tye B.
I used this location to ship a laptop to NYC. I paid to have the laptop packaged only to find the shipping charges excessive . I then to the laptop to USPS and decided to use a smaller box. Upon unpacking I noticed the laptop charger is not in the box that the UPS store packed. I return to the location to retrieve the charger and was greeted with I was so busy at the time. Not my problem hire now help. The Ebay use I was sending this to world but have been happy. Needless to say use another location but never this location.
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October 2021 by Gloria D.
Ups has terrible service and the people working apparently can't read second time they have messed up my delivery don't use them
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June 2021 by William Jacoby
Quick and easy transaction.
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April 2021 by Jefferson Baker
Very friendly staff that I’ve been doing business with for many years. I highly recommend The UPS Store #5451 for all your business and personal shipping and mailbox needs.
