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November 2023 by Zac C
Conveyor down. A+ communication from associate. Couldn't wait 5 more minutes, but if we did it would have been running. RFID tag read with a finger behind it; if your windshield is too clean it won't have anything to bounce off of.
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October 2023 by rob trubiano
When conway zips opened it was good. Now they do not pre spray the sides and heavy dirt, as you run through several of the scrubbers do not rotate or swish. Even after the redos. Most of the time one or more of the sprays are out or nozzle's are not spraying. I have been fighting billing also.Good note the main lady i do not know her name is wonderful work with and does her best to fix the billing problems. Forget the website or trying to call the corporate. Waste of time.
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August 2023 by Sierra Fiske
This car wash used to be one of the best in town. Over the last couple of years or so, the management of this place has absolutely gone downhill. There have been many times we have come by and they aren't open, even though it's during their normal operating hours. The vacuums have issues with suction or don't work at all.Today, was a horrible experience. My husband, along with two other people ended up with hydraulic fluid from their machines all over our cars from going through the car wash. The two employees had to call the manager because she wasn't there to figure out what to do. The employees were very nice and apologized to all of us. 1 of them even told us that he had told management that they needed someone to come out and look at the equipment weeks before and management didn't listen. So kudos to the two employees for trying their best to figure out how to help 3 upset customers. Shame on Zips and their poor management of this location. This shouldn't have happened.
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August 2023 by tonya102009
We use Zips for a few vehicles and it is the most affordable service and the people are nice. I miss having the person spray for bugs on the front of the car and windshield. I need to go through a few times now and use other products to clean it myself. I also appreciate the cleaning supplies and the trash cans being out to use. I do wish the vacuum system was better at picking up and had more power.Services: Auto detailing
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August 2023 by Jim Kropf
Really, 5 stars for this place. All the people here are helpful & great. In the interest of full disclosure, I am canceling my subscription ONLY because my wife and I are trying to cut costs due to inflation. If our financial situation changes I would definitely come back. Gae and Taylor are especially awesome
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July 2023 by Sandy Runions
There was no water getting on the car. Just soap and washing strips. Had the light rinse at the end. Had to go to the car wash across the street to rinse soap off my car. Needs attention in the worst way. This was at the Sherwood location. On Hwy. 107.
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June 2023 by Caroline Moore
Excellent customer service. Cleaned my vehicle very thoroughly; not even a speck of dirt left! And after 2 washes, the membership pays for itself! Definitely worth the money.
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June 2023 by Mark Wineman
Had a great experience with the lady's at the stations where you pay. I will be buying a membership for my car the next time. Vacuums were awesome!
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June 2023 by William Timothy
Nick was wonderful, came for a simple wash after weeks on the road. And Nick came up and complimented my car and gave me a 5 star wash and made sure to get every last bug off the grille. 10/10 wash and 1000/100 employee Nick isServices: Polishing
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June 2023 by Alexis Percefull
I went through the wash after awhile & Gae helped me pick a membership so I can keep coming back. She has a lovely personality & is a hard worker. Going back just because of the experience with her.
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May 2023 by Elder Lisa Smith
Nathaniel, the current manager is so professional. He was very caring and I loved his enthusiasm. He was very knowledgeable about the sales packages. I’m impressed, great customer service and respectable management representation. Keep up the great work Nate!!!
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May 2023 by Keri Zorn
Nate was awesome. I didn't know about the deal they had going for the monthly membership. He got me signed up quickly. Now I'll get the top wash and save money. Thanks Nate!
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May 2023 by Ms Johnston
For the last five to six times that I've been here I don't honestly even know why I'm paying for a membership. They never ever have clean towels just a heap of dirty towels underneath the clean towel section. They never ever have cleaning solution available. And they're always telling me that they are out of stuff. Terrible customer service. I don't know who ownes this establishment, but they couldn't be proudConway Arkansas
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April 2023 by vinnie_86 A
Good car wash when in a hurry. I just wish I could find a car wash that actually cleans under the rear spoiler over the back window.
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April 2023 by Terrence L.
Nate was great! Top notch service! He was friendly and helpful with questions. Highly recommend?
