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May 2023 by melissa nix
I recently had the unfortunate experience of shopping at Gypsy Soul boutique, and it was nothing short of a complete disappointment. Not only did I encounter subpar customer service, but the quality of their products was absolutely abysmal.First and foremost, I purchased a pair of shoes for my sister, and to my dismay, they started falling apart after a mere two hours of wear. Understandably, I returned to the boutique, seeking a resolution. However, the lady at the store blatantly refused to offer an exchange, citing the lack of a receipt as the reason. Despite my efforts to rectify the situation by later returning with the receipt, she then claimed that my sister wearing the shoes outside was grounds for denial.This level of inconsistency and refusal to stand behind their products is simply unacceptable. It is shocking to witness such a lack of accountability and unwillingness to address the obvious manufacturing defect in the shoes. As a customer, I expect a certain level of respect and fairness, which was completely absent in my dealings with Gypsy Soul boutique.Moreover, the attitude displayed by the staff was discourteous and dismissive. The lady I interacted with seemed more interested in finding excuses than genuinely assisting me with my concern. It is disheartening to witness such poor customer service in a supposedly reputable establishment.Based on my experience, I strongly advise against patronizing Gypsy Soul boutique. Their lack of quality control, coupled with their dismissive and unprofessional behavior, leaves much to be desired. There are plenty of other establishments that value their customers and uphold a higher standard of service and product quality.I hope my review serves as a cautionary tale for others considering shopping at Gypsy Soul boutique. Save yourself the frustration and disappointment by seeking out businesses that prioritize customer satisfaction and offer reliable products.
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May 2023 by Tammy Carter
Love shopping here! They always help with putting you together a great outfit and give a blessing card before you leave! I am always happy with the quality!Very unique shopping experience! ❤️
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May 2023 by Thomas N.
--- Title: Heartbreaking Experience: Unacceptable Customer Service and Defective Products at Gypsy Soul Boutique I am writing this review on behalf of my wife, who had a truly heart-wrenching experience at Gypsy Soul boutique. The level of customer service she encountered, combined with the poor quality of their products, has left us deeply disappointed and frustrated. My wife purchased a pair of shoes from Gypsy Soul boutique with great anticipation for a special occasion. However, our joy quickly turned to despair when, after only two hours of wear, the shoes began to fall apart. Devastated by the situation, my wife promptly returned to the boutique, seeking a resolution. To her dismay, the owner attributed the issue to my sister-in-law wearing the shoes outside. It seemed completely illogical since the event was held outdoors, and the shoes did not come with any warning stating they were for indoor use only. The inconsistency and refusal to take responsibility for the defective product left my wife feeling utterly disheartened. This was a significant event, and she had limited resources to purchase appropriate attire. The expectation that she should have anticipated the shoes falling apart under normal usage conditions is completely unreasonable. The lack of empathy and understanding demonstrated by the boutique's owner is deeply troubling. It is disheartening to witness such dismissiveness and a lack of willingness to address the issue and provide a satisfactory resolution. Based on my wife's heartbreaking encounter, we strongly caution against supporting Gypsy Soul boutique. The combination of their poor product quality, dismissive customer service, and disregard for customers' concerns is simply unacceptable. We encourage others to explore alternative boutiques that prioritize customer satisfaction and provide products of higher quality along with reliable customer service.
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March 2022 by sherry jones
Cute clothes!
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February 2020 by Jordan Burchfield
I love this place! It’s so unique and cute!! They have fantastic, quality items. Great customer service too
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January 2020 by Nancy White
Wonderful, fun and funky clothes and shoes. Most importantly, people who love to love on their customers! Grateful for Crossett!
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January 2020 by Kim Hendry Cantrell
Great customer service and the entire store has the cutest things.
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September 2019 by Amber Connelly Murphy
I ordered booties from Facebook and they were on my front porch within 48 hrs!!! These ladies are so sweet and so great to work with!!
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August 2019 by Jessie Moten Lewis
This boutique should be your #1 stop when visiting Crossett! the store decor and merchandise is so cute and friendly service. I will drive 3 hours again to shop in this boutique!
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August 2019 by Jeff Vondra Miller
Always great customer service!
