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April 2024 by Maria Bayless
Horrible service. Out of everything. We were told 16 minutes wait on original chicken. We waited only to be told we would have to wJoait longer because they didnt make our order when chicken came up. At the time we ordered we were the only ones waiting. Dropped original chicken just for us. The front counter lady manager wanted to blame the lady that took our order who was very nice and was working and told everyone what we were waiting on we saw this as no fault to her. The manager then got upset we didnt want crispy and refused to do our refund she had a manager from back who was actually working come and do the refund. Whoever this lady manager was she was horrible. All other workers had a great attitude. I should have checked reviews before going here because if at 6 pm you are out of everything you should just shut down or atleast management that cares. 4/17/2024 one star giving only for the sweet lady that took our order.
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April 2024 by Megan Vail
Rude women! Whoever worked April 1st at 8:18 pm! Horrible! Rude! Swore they were out of everything! Told us they had a 12 piece and then told me I had to wait on it for 13 mins! Out of the tenders out of the Mac and cheese! Then why are they even open! 50 dollars later because I had my little girls softball game to go to and didn’t wana cook! Wow just wow. If you hate your job so bad then maybe you should remove yourself from the fast food industry and find something you’re better at! Because customer service isn’t for y’all! Save your money!
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April 2024 by Sonya Gentry
Love this place
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April 2024 by Warren Walker
Loud mouth manager should find her inside voice. Food not fresh. Embarrassment to KFC chain
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February 2024 by Moe Jo
THIS KFC LOCATION IS ATROCIOUS!!!! THE WAY THE LADY I THE STORE LET ALONE THE COMPANY TREATS THEIR EMPLOYEES. ESPECIALLY THEIR EMPLOYEES WILLING, WANTING, AND DAMN NEAR "BEGGIN" TO WORK. THE MANAGER WANTS TO GIVE PEOPLE JOBS TALK TO THEM CRAZY FOR NO REASON AND WHEN THE EMPLOYEE "POLITELY" STANDS UP FOR ONES SELF SAYING "YOU DINT NEED TO YELL AT ME OR SPEAK TO ME LIKE A CHILD WE ARE BOTH ADULTS JUST TELL ME WHAT YOU NEED". OFFENDED THE MANAGER AND SHE STOP SCHEDULING SAID EMPLOYEE THEN LIED SAYING THEY HAD A NO CALL NO SHOW. THIS EMPLOYEE HAS REACHED OUT TO THE FRANCHISE AND AFTER 2 MONTHS OF WHAT SEEMS TO BE BEGGING TO WORK AND TOLD WOULD BE PUT BACK ON THE SCHEDULE. !!!!!NOTHING!!!!!! HAS BEN DONE TO CORRECT THIS SITUATION. IS THIS HOW THIS FRANCHISE WANTS THEIR COMPANY TO BE REPRESENTED? I WOULD NOT WANT ANY VRANCH OF MY COMPANY TO BE MISTREATING AND SLANDERING MY EMPLOYEES.
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November 2023 by Sacred Kennels
My 16 yr old son went in for an interview and was denied a position simply because he said his mom has an issue with him working with other people that are intoxicated or under the influence of drugs and alcohol because “it’s not safe”. He was immediately humiliated. The hiring manager called other people to join in and told my son to repeat what he stated about not wanting to work with people under the influence of alcohol. The other employee that the hiring manager called over told my son that unfortunately they can’t control who comes in to work while drunk. They were very unprofessional and told him he’d be better off working elsewhere . Calling him a liar about his last position on his previous job when all they had to do was call his previous job and verify that he was indeed employed there and his position he said he had was accurate. The interview has nothing to do with his qualifications instead she questioned him about what his mother’s last name was, had him describe his dad and tell her who and where his sister worked . What car his parents drove and where we lived. This is unacceptable and needs to be addressed.
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July 2023 by Allen Ray
The service was terribly slow the manager just hide in the back. The food was good once you got it but they appeared to be short
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June 2023 by Mitchell Lamar
Food was decent,but the service was great. dining area was clean as well.
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May 2023 by Charles Uzzell
I was in town visiting decided to doordash and I gotta order there. It was missing 2 things I talked to the manager. And she just rolled her eyes at me didn't say nothing and . 10 minutes. finally brought Max something. And just threw it back. Very poor. I will be contacting the. Corporate office and let them know how horrible it was. Very bad attitude she. Ignore me for 10 minutes when I let her know kids. Mill was missing a drink. Finally got tired of waiting walked out and let the customer know. All they would do was stare at me and ignore. I will never stop there again and I will be letting doordash know too. And I never say this but I believe it was a racist thing because they acknowledge all black people and others instead there and still Ignore me. poor management. Hopefully the owner sees this. Thank you have a great Cinco DE Mayo.
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April 2023 by Matthew Ryan Gaught
Ordered a famous bowl and a mac and cheese bowl. They literally gave me two containers of mac and cheese and charged me for the meals. They’re literally idiots
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April 2023 by Aleta Sweatman
Traveling thru ate here met by cashier very cold and rude...food was great but her attitude sucked. One lady waited for a chicken sandwich forever had to come inside after a long wait outside just to wait another 10 to 15 minutes inside. Rude to most everyone that came through while we there.
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March 2023 by Andrew Winston
Worst place to eat in crossett!!! NEVER HAVE ADVERTISED MEALS!!! Doing the pot pies, takes 45min, we left. Decided to give it another go after church on Sunday for the double down sandwich all on tv AND their marquee, they won't have ANY till Tuesday!!! I'd drive out of state b4 this place gets ANY more money from me or mine!
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March 2023 by Jb Netherland
Sat in drive thru for 20 mins, the first 5 mins no one even acknowledged me. I don’t know if they are shorthanded or what but only 2 cars in drive thru.
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February 2023 by Kevin P
Not enough employees. Waited 30 minutes at the counter inside. Should have gone through the drive-thru, that's what they were fast with. 5 dolla pot pie is all I got
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January 2023 by felts
Everytime I have been to this establishment my wait times have been long, food is so so, and the staff have an attitude.. it really doesn't make sense to keep going here
