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May 2023 by Driving America LLC
Decent delivery experience. Dock 12. When you arrive drive vans head to scale 2. Walk to door halfway on scale 1 side. 1hr unload time if you’re next in line
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April 2023 by Alex Velez
Don't come early it a waist of time ,they going to fallow your appointment time as is
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January 2023 by Сергей
My appt was at 4 pm, I checked in at 3:45. Now it’s 6pm and they didn’t even touch my trailer yet. Now they are telling me something about shift change and so on. Why do you make appointments that involve a shift change? Disorganized and slow.
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December 2022 by Ravi Bataan
You can come at 7-7:15am for the Dilivery. It's my 3rd time Dilivering here. Most importantly Chk your Dilivery PO nbr before chk in, without that nothing gonna happen. Go to scale as Loaded then after Empty. I Dilivered & picked up from the same place. C in@ 7:30am & C out @ 11:30am after Dilivery & Pickup.
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December 2022 by David Jackson
3 1/2 hrs to load. They have clean restrooms a very good scale. People are very nice. Just slide tandems all the way forward should scale perfectly. Ask them for overnight parking
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October 2022 by hiwot shiferaw
I got on my Appointment time 08:00am ,going to check-in scale 1st than going to shipping office by dock 5 and get dock 14 and loaded up about an hour and re scale at same scale get pepper work life 09:40am so not bad at all
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October 2022 by Rodrigo Chevez
I went there to pu a load for coscot my appointment was 16:00 but I call in the morning from the truck stop 30 miles away and asked if I can get loaded before my appointment time they tell me yes but wen I check in they are liars they made me wait all day I’ll never come back bad smell
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September 2022 by Ajit Desai
I would give less than one star ifa possible. The forklift driver was very rough, entering and exiting the trailer. When I got unloaded the next day at the consignee, I noticed that the forklift had damaged the side of the trailer inside and ripped the metal panel at the bottom. They have no concern about other people's property. I will avoid this location in future.
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September 2022 by Jimmy M
9/6/22 Very friendly gentleman in shipping office,i got loaded 3 hrs bofore my appointment time.
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July 2022 by Chris Hughes
Friendly people and I was loaded a little early! Appt time 1600, arrived 1200, left at 1430. It was a Costco load and I came in 79k lbs. ??
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April 2022 by Victor martinez
Pick up a load an Saturday as u enter to check in to ur right its.a.scale #2 enter and park to go see the security on duty, get a ticket for weight and drive around the building to ur right is another building says plant 1 and shipping office is there.too...If u weight is over 35,600lbs more likely u gona be overweight and if u picking up for Costco there is a sign that says that Costco won't allowed the company to cut their order, in other words u need to make up ur mind about taking that load, I was told I was going to be over 150lbs ,.I decided to take the load cause I can burn fuel before a weight station plus its a Saturday more likely that will be close when I passed by, I end up at 79,100lbs only cause once u loaded , u need to go back to the scale #2 and reweight and that gives u a final weight. But appointment was for 7pm end up leaving by 11:30pm .
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February 2022 by Travis Flink
This place is a JOKE! Called in a day before my delivery date to confirm I am good to come in and unload on my delivery date. Was told I was good. Arrived on time. They cut my seals and tested my load. Ten minutes later the scale operator tells me I was to leave because they had no room for my product and that they had no clue when they would have room or knowledge of a date when they could take the product. Come here at your own risk
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February 2022 by aaron taber
Im leased to national commodities exchange and I love coming to Diamond. They unload you as soon as they can. Good place, good people
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January 2022 by Joseph Duncan
Almost every time I come here I get told that I am a day early. Even though my schedule and my dispatchers schedule matches. But Diamond Pet Foods schedule is always different from ours. Or the LAZY people in the scale house don't want to do their job. This place is a JOKE!!
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January 2022 by Chris Blahnik
Awesome place, got here at 8:30am for a 4pm appointment, put me in a door rite away, done with paperwork in hand by 10am