First Financial Bank provides relationship-based financial services and high-quality, convenient products. The mortgage division receives particular praise for making the home purchase process easy and excellent. Staff are described as helpful, easy to work with, and going above and beyond. Communication is excellent, with employees keeping clients informed and ensuring all documents are in order. However, the mobile app is criticized for significant lag, with balances often inaccurate and mobile deposits taking several business days to become available. While the bank and its employees are considered great, the app's performance is a noted drawback.
Jade was wonderful! She was so helpful throughout the process.
November 2023
First Financial Bank Mortgage Division made our new home purchase so easy. Jade Beer was awesome. She will go over and beyond to answer any questions you may have. I would recommend her to everyone for banking.
September 2023
Jade Beer, VP, Mortgage Loan Officer was so helpful in the loan process with me obtaining my forever home! Thank you Jade and FFB!
