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December 2023 by Google user
Purchasing my new home was a great experience - thanks to Jade Beer! I could not have been more pleased. Jade was so helpful and easy to work with. Communication was excellent! She made sure all documents were in order, answered all my questions, and kept me informed throughout the process. I highly recommend Jade Beer and First Financial Bank!
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September 2023 by Renee' Bearden
Jade Beer, VP, Mortgage Loan Officer was so helpful in the loan process with me obtaining my forever home! Thank you Jade and FFB!
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March 2023 by Lillian Ellen
Do NOT use their app. It lags by up to 5 days. with convoluted "actual" and "available" account balances that are often highly inaccurate. I can deposit a check with this app on Thursday morning and it will not be available until Tuesday night the following week. Mobile deposits that the app reads as accepted also lag up to 3 business days. The bank and its employees are great, but the app is garbage.
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March 2023 by Angelica Wurth
Our loan officer, Jade was great to work with. It's always a little stressful to provide all of the documentation required for a home loan but Jade was very patient and responsive. First Financial is a great financial partner!
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September 2021 by Cody Lack
Great team that is very patient. They take the time to answer all questions and truly care about their customers. This was our experience and we highly recommend them.
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July 2021 by Vicki Templeton
I knew from my experience as a Realtor that Kelly Shanas would take excellent care of us during the loan process. Every week I trust my clients to her, knowing she will guide them successfully through the home buying process. That is exactly what she did for us. It was stress-free and she was able to find us a very low rate too. She is wonderful!!!
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July 2021 by Jennifer Schroeder
We had an incredible experience from start to finish to purchase our home. Kelly and her team made sure we submitted all paperwork as needed, informed us about the process, and answered any questions along the way. I highly recommend First Financial Mortgage!
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July 2021 by thomas gerrald
Absolutely helped me with every step of the way to buying my 1st home. Readily available when needed, and always accommodated when I needed something.
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April 2021 by Glenn Larkin
Rod Beckham and his team found me the best interest rate around. Couldn’t have asked for a better, more streamlined process.
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December 2020 by J R
My wife and I couldn't have been more pleased with Kelly and her team at First Financial Bank during our Mortgage process. They were exceptional to work with and always helpful and willing to answer any questions we had. I wish I could give them more than 5 Stars. Thank you for everything you did to make our new home purchase painless and simple.
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December 2020 by Scott Loftin
They were so helpful and always able to answer all of my questions! Very knowledgeable and great to work with!
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October 2020 by Candy Wilson
All you banking needs are done here. No need to go anywhere else
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September 2020 by Linda Henry
When I go there the bank machine it's almost always working. It's well lite there and very convenient.
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August 2020 by Mary Crosby
Kudos! Great service....Kelly and Katina made the process of purchasing a home so very easy. It was comforting knowing they were on our team. They provided excellent above and beyond service provided. Thanks for being great!
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July 2020 by Chance Evans
Great place to bank. Local. Kasasa checking is second to none. Recently went through the process of a refi, and it was smooth and easy. Thanks, Kelly!
