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January 2023 by Grace Ross
Both technicians are SO knowledgeable and have always been able to solve any phone issues I've had. They don't pressure me to get more expensive options that I don't need. I highly recommend this Verizon store over others I've visited.
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January 2022 by Beth Martin Smith
Dustin was so knowledgeable. Switching phones when you have a lot going on can be scary! But Dustin made it seamless. I have all my old settings, apps, photos and messages, but on a much better new phone!I’d never have gotten this level of sincere care anywhere else. I love my small town. Shopping local is where it’s at. Thanks, Dustin!
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October 2021 by Samantha Page
great people
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January 2021 by Samantha Owen
great people
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December 2020 by Disney Heart
My 79 year old dad I mistakenly told can go to any Verizon store because he is a Verizon customer. My mom just passed away a month ago and my dad had just gotten a new phone from the Verison store in Berryville. We are both stressed and distance, death, and covid have made us vulnerable. I call my dad twice a day and I live in Colorado. He somehow had put his phone on mute. He just needed help to take it off mute because he wasn't getting a ring and I couldn't explain it over the phone after we tried for over an hour. He went to your Verizon store today and was told he would be charged to look at his phone. And my father had to drive all the way to the Berryville store to get his mute button turned off. How about just being a human being and help a born and raised senior citizen of Eureka Springs who is alone during covid with a phone question.
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November 2020 by Mark Pirtle
Never again
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April 2020 by Peggy Benson Way
So yesterday the battery in my jet pack died. Leaving me even more isolated with no desk top internet access. I was not happy. I phoned Common Sense and my call was returned promptly. Not only did they have the battery in stock (at a decent price) Dustin popped it in and checked the unit out in minutes. All while social distancing. Excellent service! A great place to do business!
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December 2019 by Faith C.
I needed to upgrade my Verizon phone. Sabrina was very knowledgeable, as well as super friendly. She ended up staying through her lunch time to set up my phone. I was very impressed with their customer service.
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October 2019 by Jodie English Brown
Thank you Dustin for your help and advice on my new iPhone pro max! You are absolutely right!! This camera is amazing!! Your guidance is greatly appreciated. So nice to have such professional help here in eureka springs. I will send more photos as I learn all the new options you showed me yesterday! Particularly like the portrait mode! Thank you!
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October 2019 by Lana Walker
Always the best customer service! The team is fantastic, so helpful, and knowledgeable . I've been a customer for years.
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July 2019 by James Plumley
Fast and friendly very courtesy and knowledgeable
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May 2019 by Paul Gandy
Very helpful courteous, knowledgeable service.
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March 2019 by Michael Straley
Common Sense is a perfect mixture and maximization of friendliness and competence. Great customer service.
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October 2018 by Jerry Rude
I just had HughesNet Internet service installed. Not only were they punctual they were 20 minutes early (when does that happen). They were very courteous and professional and completed the install in less than an hour. Thank you Common Sense Cellular!
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September 2018 by Gary Jones
We recently purchased 2 cell phones from Common Sense Technology. The experience was very smooth and painless. Arthur took his time to make sure that we understood every part of the transaction. He also spent the time to help us understand how to operate our new phones. I highly recommend them. Great Customer service. CUTE DOG Bonnie TOO
