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November 2023 by Casey Worcester
We were visiting for the weekend from 300 miles away and at 2:30 on a Friday our brake caliper locked up and our vehicle would barely move. We were close to Johnson automotive and pulled in and even though they were busy they had it diagnosed and parts ordered within 30 minutes. No parts were available until the next morning and we were stuck until Mr. Casey said he would let us borrow one of his personal vehicles until our SUV was fixed. I was blown away. He didn't have to do that, but I was beyond grateful and it saved our entire trip. The next morning they had it running and we drove it home Sunday with no problems. Thank you so much!Service: Brakes
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October 2023 by Johann Teten
While traveling in Eureka Springs , AR, lost all oil pressure on my miata nc. Coasted into hotel parking lot. At the suggestion of the hotel manager , I called Johnson Automotive first thing Monday morning. They had a tow service with a roll off truck and were prompt and professional when they picked it up. They took it to their shop and worked me in to a busy schedule and was ready by 2:00 pm that day. Very reasonable on cost. Highly recommend this shop to anyone traveling in Eureka Springs.
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October 2023 by Hannah Carrasquillo
Stopped in on a Saturday before noon due to a flat tire. They had us fixed up and ready for the road in under 10min!
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October 2023 by Diane H.
I was visiting Eureka Springs from Dallas for a week and my rental car was giving me a low tire pressure alert. I stopped by and they were so kind and helpful. Patched the tire and only charged me $10.00! Made it back to Dallas with no tire issues. I appreciate that they fixed my problem and gave me peace of mind driving back to Dallas. Thank you!
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August 2023 by Ashantae Hummel
Amazing! Could not ask for a better mechanic! Thank you for being so efficient, honest, and knowledgeable Johnson Automotive! I now know who to refer friends to.Services: Steering & suspension repair
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August 2023 by Ken Jarrett
Troubleshot my brake system over the phone in one sentence! Thank you so much for the help.
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July 2023 by Deborah Harness
I had picked up a piece of wire in my tire and these gentlemen came to my rescue with a quick tire repair. My heroes! Back on the road!
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June 2023 by Drew Derden
Great service and excellent staff. The owner will tell you straight and work with you if needed.
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May 2023 by Anthony Daniel
Cannot speak highly enough. They really helped us out when our car broke down while traveling. Great service and communication.
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April 2023 by Marticia Hancook
The mechanics at Johnson are great, and the owners are fantastic. They fit me in when my brakes were shot, and helped to diagnose my car when I needed their expertise. Their prices are very fair, and I trust them completely.
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April 2023 by Valerie Sebestyen
????? 11/10 service! I rolled up having a leak in my tire and they found it in 5 minutes and Patched it. Kind, quick, amazing service and steal of a cost. ? They don’t make em like this anymore, this place is Gold.
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April 2023 by Susan McBeth
It’s Saturday and my tire is flat. Robert came to my location and found the tire puncture within the 1st minute and had it plugged the second minute. So grateful for this great service on Saturday!!! Thank you Robert! ??Service: Tires
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February 2023 by Steven Kling
Johnson's Auto,Repair are the Best,in Service,they do a great job,at a good price too!! I highly recommend these folks,,
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December 2022 by VincentSandy Bourgeois
Pulled in with a low tire pressure and even though swamped with work one young man used sudsy spray, found the leak and plugged it in record time. Amazing place.....even more amazing people...
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November 2022 by Richard S.
I ve been putting off having any mechanical work, including standard maintenance requirements, done on my snappy, burgundy 2017 Infinity crossover----- QX 30---- since I moved here 7 months ago. That caught up to me yesterday when the overnight temperature dipped into the low twenties and stunned my battery temporarily inoperable. Luckily for me, when the temperature warmed up a few degrees I was able to crank her up, but I knew it wasn't going to last the week coming up so I bought a new one at a local auto parts store, and was happy when they attempted to replace it for me. I was worried cause due to the QX 30's makeup the auto parts manual instructed their employees not to do it and indicated the installation would take at least 30 minutes. But they tried anyway. And almost succeeded, got her in, but we're unable to rebuild the holding case correctly due to its complexity and their unfamiliarity with it.Fortunately it was operable, and off I went in search of a honest. Competent, available mechanic for help. I was nervous. But my luck held up when these folks secured the battery correctly and promptly as soon as I pulled into their shop. ( I didn't even know they existed as the shop is just off 23 South on a little used side street. Whew. They showed me why the job was a bit more complex in my car than most, which was exactly why the auto parts management told their sales force not to do it. Whew. Honest, competent and available. It took at least 15 minutes of their time, and it's not like they had nothing going on as their parking area was filled with cars obviously needing repair. Despite the time spent putting me back together they refused payment even when I persisted. Pulled out a $20 bill but no, they wouldn't take it.Honest. Competent, available. BTW one of the cars waiting repair was a shiny Sheriffs patrol car. Think about that for a minute. I asked afterwards if they could repair my foreign ish crossover regularly. I was surprised when they said yes. Whew. I've got a few things for them to do, starting with a oil change.Honest competent and available.
