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December 2023 by Haribole F.
Very nice unique boutique in Eureka Springs. The customer service is unbelievable!! The lady was v. helpful. I bought three tops and one skirt which I did not plan to do. It is high-quality unique clothing. it was a very relaxing and unique atmosphere. The sales lady knew exactly what would look nice on me and I tried what she suggested and I loved it. It is must must-visit and checkout shop in Eureka Springs.
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November 2023 by Cindy Hodges
DO NOT SHOP HERE!!! This lady is extremely push, rude and a liar. Seen many other reviews that have had same issue as us. Lady will say anything to get a sale. Was told as long as we had receipt and within 7 days, there would be no problem. Three of our group was there but only 2 of us was shopping. Our 3rd party was helping with opinion and waiting. The lady started harrassing her about not shopping, asking then what are you doing then? You need to shop.We purchased our gift items, went back to hotel and tried them on and they did not fit or look right. So took them back the very next day. As soon as she seen us she said no refunds, all sales final (without us saying a word). She would not stop to talk with us or look at us. She pulled some paper out from under the counter that stated the same thing. "All sales final..no refunds" Which is NOT what she told us the day before at all. And this was not posted...it was under the counter. We took pictures of all of this.Lady was rude, snotty and then wanted to lecture us while she stomped around the store.I have never encountered anything like it.She is the worst kind of lady and business to be in Eureka Springs and is totally giving it a bad name and ruining the nice pleasant atmosphere they have there. Even her neighboring business's felt the same way and said she is like that all the time!My group (which loves going to Eureka Springs at least 3-4 times a year) has totally been ruined by this shop/lady and refuses to go back. How someone like this can remain in business with this kind of behavior towards everyone and carries on shady business with so many complains is shocking. Worst shopping/customer service I have ever had.Note: Walk about a block down the road to "Babes and Blades" shop and you can find the same merchandise with more details for over half the cost cheaper and will be greeted with a smile and great customer service.
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November 2023 by Barbara S.
I watched her treat a group of women horribly and had to walk out. unfortunately she is NOT a people person and especially not in a town like Eureka Springs. I doubt she will be there long so I really wouldn't worry to much, but it's just sad for the local businesses and travelers who enter her shop. The vibe in Eureka is kindness it's not a big city attitude kind of place which she still has. Myabe the magic of this town with teach her to be the good person we hope is waiting to emerge inside her.
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August 2023 by Mary W
Amazing boutique! Great customer service ! Sales person is kind and v, helpful have full knowledge of merchandise !!
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March 2023 by Ireland Weaver
Shop owner VERY RUDE!!!! never been to Eureka before was very disappointed. She was very pushy with an attitude and when asked about clothing prices without a tag was told I needed to look harder I saw a cute top and wanted to take a photo for a friend and was screamed at by the owner that “NO PHOTOS ARE ALLOWED AND I WOULD NOT FIND ANY OF THE THINGS SHE HAS ANYWHERE ELSE” and I told her to work and her customer service and she said I was a disrespectful customer and was very insulting to my mother as well, Will never be back 0 out of 10000 stars hope this shop gets shut down! VERY overpriced for low quality clothing and quilts that CAN be found at other places !!! I would also like to note was watched constantly and did not feel welcomed from the moment we walked in the door very bad for business was kind and respectful with her the whole time ,if you look at other people’s reviews they have left she continues to be rude calling them “disrespectful “ and ECT ,mind blowing really!! 3/26/23
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March 2023 by Yong Y.
Amazing little shop! The time I entered I was mesmerized, I got a couple of out feet. The Sales Woman was v, welcoming and helpful. I suggest people must visit this shop when they are in town.. Beautiful boutique!!
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August 2022 by Traci Gray
I wish I had read some reviews before going to this store. The shop owner is very pushy! Buyer beware! I paid over $100 for a pair of pants that I (stupidly) did not try on. The shop keeper assured me they would fit. I never looked at a price tag and honestly did not see one. They did fit but look horrifying on me. I really should have known better. One tag I saw was less than $100 on an entire outfit pants and top. I felt like she was just making up prices. I cannot say that was true but that’s how it felt. If I could give no stars I would. They are cute pants but not for me and definitely not for $100. The receipt clearly states no refunds or exchanges. Really wish I had never gone in the store.
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August 2022 by Gloria O’Dell
I am disabled and in a power chair. I saw a scarf in the window and wanted to purchase it, when I went to enter the shop, I was told that power chairs were not allowed. There was plenty of room to maneuver, she would have had to only unlock the other door. First time I have been discriminated against because of my disability.
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August 2022 by Elizabeth Hutchison
Another disappointment in Eureka....All around weird experience. Shop owner is very pushy. Complained about our drinks we kindly left outside the door that were secure and closed, then followed us throughout our whole time there, opening curtain while we were changing in a "fitting room" that's just a hall with a curtain. Told her we were looking for something to wear to my father's memorial, tried to sell me dresses that were not tailored correctly, then I did find a dress I like, although it is too long. My daughter found a TY corgi toy and tag read clearly $5.99. Paid $300 for 3 dresses and a stuffed toy, which she charged me $15.99 for, after I saw my receipt that she wanted to put in the bag. I dont understand why you did this. Did you really think I would pay almost 20 dollars for a small stuffed toy?!? I feel very cheated and taken advantage of. Eureka is losing it's luster for me by allowing these kind of folks to fo business there. Thank you for taking advantage of my kindness in such a vulnerable time. Shame.I spent 290 something dollars and did NOT try on ALL the dresses or spend an hour in your store. We did not bring our drinks in and you were still dissatisfied with us leaving them outside. The tag on the toy CLEARLY stated 5.99 so you jacked the price up at the register and didnt think I'd notice. Also, you cannot put words in my mouth by suggesting I am racist.i I'm speaking of sneaky dishonest cheats . Have a nice day!
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April 2022 by Suzi Williams
We were in Eureka Springs last Friday it was fun and will be back again! our best experience was in this shop, great collection of apparels and the best customer service. Lady is funny and kind. it was amazing!! I recommend this shop and is in my must visit shop list .
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March 2022 by Matt Cook
The person who runs this store is absolutely amazing. She has an incredibly positive energy and made the experience of shopping there a great time.
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February 2022 by Liz Steel Goss
This is a great store with tons of colors of clothes available in multiple sizes. The lady who runs it is very kind and was very helpful this time and the last time I shopped there. I always get compliments on everything that I wear from there. Call first during off-season to make sure they're open. But definitely worth checking it out!
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January 2022 by steve smith
I and my wife was there last Saturday . we enjoyed shopping there it is like little India. My wife hardly likes shopping but owner had help her so much to find her right items for her that she end up buying 5 items the best shop and service in town. we will love to go back . can not relate to other's " rude owner comments" we had v. good experience.
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January 2022 by shilpa shetty
Couple of weeks ago I was there with my husband. This was my 2dn time to Eureka Springs. and first time into this shop.. I got one Kimono, dress and 2 tops with the help of sales lady, she was very nice. and helpful. I am glad I went there before leaving ES. I strongly recommend this shop.Thanks you Mosksha.
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December 2021 by Jared Murray
So… I really can’t relate to the previous posts as my experience was the absolute opposite. I walked in on a very busy day and was greeted and then left to shop. After picking out a few dresses, the owner took time to find more dresses that would fit my size and style. Truth be told…I walked out with 7 dresses! The owner was pleasant and I never felt pressured. Can’t wait to come back soon to see what she’s got for me.