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December 2023 by Billy Bob Tacker
Very friendly very helpful
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September 2023 by Robert Miller
Don't know who this James George guy is but we pride ourselves here on taking care of customers as any auto parts store should! Sorry if your a troll and have nothing better to do. Have had nothing but great customers all week and with that given great customer service! Come see us anytime!
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July 2023 by Virtue Signal
Awesome service, above and beyond.The dude with the long hair was way knowledgeable!
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April 2023 by Sherry Bryan
Wow! Talk about fantastic customer service!!! Needed a 2 5/16 ball and receiver hitch for my truck. Not only did they go out of their way to make sure I was getting exactly what a needed, they put it on for me! Thank you!!!!
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April 2023 by chris bashaw
I was on my way to pick up a date in suit and tie and my jeep alerted me I had a license plate light out. John came out and replaced it for me so I wouldn't get filthy before my date. Above and beyond service. Thanks guys.
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March 2023 by Ashley Rowan
Excellent customer service from John from the moment I approached the door, carrying my car battery. He rushed to carry it for me, to the counter where he immediately hooked it up to be tested. It was still under warrant and before I knew it there was already a new battery in the counter and he was carrying it to the car. Kindness and no hassle. I am a local mail carrier and this type of local service is so appreciated. Thanks!
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March 2023 by Ashley R.
Excellent customer service by John from the moment I approached the door, carrying my car battery. He rushed up to me to carry it to the counter and immediately hooked it up to be tested. The battery was still under warranty and they handed me my replacement with kindness and without any hassle. I am a local mail carrier and this type of local service is so appreciated. Thanks!
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January 2023 by Roy Gerard
The guys in this store are amazing! Our vehicle was disabled by a coolant leak on New Year's Day evening. When I called the next morning, Robert was very helpful with parts he had in-house. OEM part would not arrive for 3 days, so Robert and Jon helped us rig up a resourceful alternative fix. They loaned us tools, and Jon even offered a water jug to mix anti-freeze concentrate which was on sale (not the 50/50- I hate buying water!). If you ever are stranded near Eureka Springs, AR, and need car repair help, CALL THESE GUYS!
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January 2023 by misty gerster
My husband was very impressed with the help he received from the manager, sorry we don't remember his name.
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December 2022 by Bishop Owl
Jon and Robert are killer, always helpful. Great, honest advice every time I'm in the store. I've been working on my Chevy to save money and they've had my back with every repair I've taken on.
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December 2022 by PirateKingAshram
Needed to replace a headlight. A gentleman named John was extremely helpful in replacing the bulb. Very freindly and respectful. I always go to Napa in eureka for my basic automobile needs for this exact reason. 10/10 would recommend for anyone in a bind, especially for those ley-folk like myself with limited knowledge about vehicles.
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December 2022 by Joan K.
We needed new wiper blades on our Toyota Highlander. While we were paying one of the technicians went out and installed them. Great friendly service!!!
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December 2022 by Andy
I never rate places, but John(Jon?) and the crew were so helpful, I had to make note of it. Went out of his way to spend time trouble shooting and advising on numerous problems. Saved me a lot of time, money, and headache. Napa in ES has all my business going forward.
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December 2022 by Alpine Liquor
The guys at Napa are so helpful & friendly! Alex came out in the cold & replaced my battery for me! Love this place & it’s the only auto parts around that I will do business with.
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December 2022 by Vince Johnson
John was VERY helpful, knowledgeable and took pride in his job and his workplace. Will definitely be doing all of my auto parts business with John and NAPA of Eureka Springs ????