Parts Unknown is a store for clothing and accessories. It is a great store to buy clothing items, including comfy coats, belts, leather and suede jackets, mid-range tops and pants, sun hats, and Olukai shoes. The products are described as beautiful, with a variety of colors and styles, and made from soft leather. It carries quality brands and high-end, expensive, damageable clothing and leathers. Many note it is on the more expensive side and items can be pricey. The staff is consistently praised. They are kind, awesome, friendly, and provide great, attentive, and wonderful customer service. They assist with buying the correct size, help with sizing for items like belts, and follow up with customers about orders. Their personalized and hometown service is highlighted, with specific mention of staff who listen and remember details about customers. The store has a number of loyal customers who shop there for years. Some reviews indicate it is not considered a family-friendly place for young children, due to the nature of the high-end merchandise. It is recommended for those seeking quality products and excellent service.
A big shout out to Cindy, best salesperson ever! She convinced me and my husband that we needed more stuff on every visit. LOL. I love this store so much. Best clothes ever, such great quality. Will revisit Parts Unknown every time I'm in Eureka Springs. Staff is super helpful and friendly.
July 2025
Very helpful and friendly staff, were very knowledgeable about the Tilley hats!
April 2025
One of our favorite shops in Eureka. Every time we've brought visitors here they have made a purchase. Very nice selection of upscale brands: clothing, jewelry, shoes & leathers. We always walk out with a pair or two of Olukai shoes. My only wish is they would bring back Annie Oakley colognes.
