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November 2023 by Damon H
After being treated poorly by a competitor, my wife and I came to Lewis Auto Group in Fayetteville to look at a Ram 1500 Classic Tradesman. David came by to assist us. He was extremely helpful without being pushy. And he had the overall attitude of wanting to help us make an education decision rather than "sell" us something at all cost, which was so refreshing. Everyone we interacted with was extremely helpful and in no way pushy. Back in the finance office, Steve was knowledgeable and in no way pushy as well. He was only interested in helping make the best informed decision long-term. I am so happy I decided to do business with them. This is how car buying should be. Thank you for giving me a great deal on my new truck!
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October 2023 by BigGram’s Archive
Bought a car here back in May, I was waiting to make this review due to the fact i’ve had to put my car back in the shop, using my warrantyAnyway, whenever i bought this Car from a salesman named Albert, he seemed friendly at first and genuinely caring but it was like after i bought it, Albert wouldn’t reply to my concerning texts about the warranty on my car, the fixes needed on my car so it would be drivable and any questions i was told he’d be willing to answer regarding my car and the warranty with many repairs needed to be made with the car. I’ve had multiple people i know tell me how sketchy Albert is.Actually ended up being blocked by albert after i would text him asking about appointment dates for my cars repair. I highly recommend you don’t buy a car from here. Save your money, go to the Fayetteville Lewis Automotive.
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October 2023 by Katie Hoover
Very personable and knowledgable. Made everything very enjoyable! Chad knew we needed newly used with lower mileage and he informed us right away when one was available! He answered all questions and went above and beyond for us through the process. Very upfront, professional and helpful through the experience! Would highly recommend
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October 2023 by Christina Meredith
Went into today to find something right for are family. We had a great experience with them. They worked with us to get what we needed for the family. We left a happy customer. Thank you!! Will recommend others to come here.
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August 2023 by Kim Suskey
He was great at meeting our needs and helping us find the right car. Also he was exceptionally nice and a great salesman. He helped us get the price in the range that we needed and made sure it was a car that was perfect for my occupation. Overall my experience was great. 5 stars all around.
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August 2023 by Anthony Pace
He was nice, and friendly. He didn’t pressure me and made sure I got a good deal. Chad helped me find a nice truck in my budget, and made sure I was fully satisfied with it.
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August 2023 by Roy Cisneros
This was my 3rd experience with Lewis Automotive. 2 of them were in Farmington. Derek was so helpful. He even worked with us on his day off. I have been nothing but satisfied with my Lewis Automotive experiences. I highly recommend the Farmington location.
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August 2023 by Beverly Swift
Chad Fett helped us find the right vehicle for our needs. He is professional and very knowledgeable, this was our 4th purchase from Lewis Automobile Sales in Farmington, he has always treated us right.
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August 2023 by Jennifer cisneros
Best of the best!!!! They are the most helpful and genuinely care about their customers and meeting their vehicle needs. This is always our first and only place to shop. Thank you all
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August 2023 by Michael D.
My first experience with Lewis Ford (Trey) was good. They got me a car pretty quickly. I was happy with it. Fast forward a year and a half later. I decided that the BMW was a little too expensive to maintain, so I went back to trade it in for another car... I got there. Trey was nice as usual. They test drove the BMW. They said it drove fine. It had a decent trade in value. As it turned out, they couldn't get me another car in my budget. I left. A month later, my financial situation improved. I could make a bigger monthly payment, so I went back. They test drove the BMW again, and now all of the sudden, they claimed the transmission was going out, because it slipped once. It was fine just a month earlier, and I had barely drove it that month.After telling me that. I sat in the office for three full hours, being ignored while they took care of everyone else that got there way after I did. Finally, I told them I was going to go ahead and leave. They said they would continue working to get me a car.The next day I called Trey to see the progress, and he didn't answer (which he always had before) I left a message. He didn't bother to call me back. I called a couple days later. Again, he didn't answer. I left a message, and he still has not called me back. It's been over a month. My mother called (who got a car from them also) she inquired about me. Trey said he would call her back. He still hasn't.I feel my treatment was very rude and unprofessional. They were obviously just putting me off. They didn't want to deal with me. The sudden transmission problem I felt was very suspicious. And, even if they were right that the transmission was going out, that means they sold me a lemon. I had only been driving it a year and a half. I am getting a bank loan soon to buy another car. It won't be from Lewis Ford ever again.
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July 2023 by Eric Adams
What a waste of a whole day! Whatever you do don't try to buy a car here. Bait and switch! Albert Morales outright lied about financing and approvals. I've bought two vehicles from here in the past, and I won't be back. I'd recommend taking your business anywhere else but here unless you have a whole day to waste.
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June 2023 by Eric A
What a waste of a whole day! Whatever you do don't try to buy a car here. Bait and switch! The salesman outright lied about financing and approvals. I've bought two vehicles from here in the past, and I won't be back. I'd recommend taking your business anywhere else but here unless you have a whole day to waste.
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June 2023 by Shirley Guyton
I have worked with Chad for years. He makes the buying experience easy. Highly recommend Chad and Lewis Ford
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May 2023 by Aaron W.
I went in to buy a used car that was an older model so obviously there would be some troubles, however my dealer kept trying to sugar coat obvious problems that the car had. the car drove well and the engine light was off during the test drive. as soon as I bought the car, when I turned on the car, the check engine light was on. I'm not saying that they manually turned off the check engine light until I bought it, but it sure seemed that way.when we called to ask them about it, they didn't offer any sort of compensation and told us that we could just finance a new car but not get my money back from the first car.not the most honest car dealership in the world and after seeing some similar reviews I would not recommend getting a car from this place.
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May 2023 by Jacob Brown
The sales experience was great! Trent did an excellent job. The after sale experience with the financial services manager Tobby Gillispie was a nightmare! This guy really dropped the ball after the sale! 500$ deposit was never taken after sale was finished. After 2 months of my calling a requesting that this money be taken I used the funds for bills. It took another 3 weeks for him to finally contact me. Once he realized he never took the 500$ He then started threatining to take the car till we could bring him the money. I called the bank they had no reflection of ever asking for a deposit at the time of the sale. The bank also told me that this dealership often asks for an extra down payment not required for the loan, just for the financial departments commission. (Tobby Gillispie personal gain) I tried to work out a payment plan and he wouldn't stick by it trying to take all the money when it wasn't there and ended up taking part of my water bill to satisfy the deposit. Will never do business at Lewis Ford for life. I will never let a friend or family ever go through this as well. Thinking of retaining an attorney!